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Small and Medium Enterprise (SME) Stories

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Small and Medium Enterprise (SME) stories

Australia & New Zealand small firms lift marketing spend
Data Protection

Australia & New Zealand small firms lift marketing spend

Despite inflation and interest-rate pressure, most small firms are boosting marketing and AI use to win customers and protect revenue.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday
Evergreen buys OSIT in its largest ANZ deal to date
Cybersecurity

Evergreen buys OSIT in its largest ANZ deal to date

The deal gives Evergreen a bigger foothold in Australia and New Zealand as demand for outsourced IT support and cybersecurity keeps rising.

By Mark Tarre • 4 min read • Last week
Pax8 expands Marketplace with partner analytics tools
Software-as-a-Service

Pax8 expands Marketplace with partner analytics tools

Partners will gain clearer oversight of subscriptions and revenue as Pax8 adds analytics, reporting and integration tools to its Marketplace.

By Mark Tarre • 3 min read • Last week
Pax8 launches managed intelligence push for partners
Digital Transformation

Pax8 launches managed intelligence push for partners

Partners can now package AI advice and delivery into recurring services as Pax8 opens access to its new programme, services and Agent Store.

By Sean Mitchell • 4 min read • Last week
Decodo says 50-person firms spend USD $141,606 on SaaS
Software-as-a-Service

Decodo says 50-person firms spend USD $141,606 on SaaS

That annual software bill can rival a senior engineer's pay as AI add-ons and shadow IT push spending to USD $141,606 for a 50-person firm.

By Sofiah Nichole Salivio • 4 min read • Last month
AppSignal expands OpenTelemetry support for Go, Java & PHP
Application Performance Monitoring

AppSignal expands OpenTelemetry support for Go, Java & PHP

AppSignal now offers expanded OpenTelemetry support, enabling SMBs to monitor Go, Java, PHP, Ruby, Elixir, and Node.js applications with ease.

By Catherine Knowles • 3 min read • Fri, 8th Aug 2025

Stories from Other Regions

Small and Medium Enterprise (SME) stories

Three ways Australian banks can reinvent SME banking
Software-as-a-Service

Three ways Australian banks can reinvent SME banking

As SMEs demand faster lending and integrated tools, banks risk losing ground unless they cut red tape and modernise their platforms.

By Andrew Groth Infosys ANZ and Theo Albers Infosys Finacle ANZ • 4 min read • Yesterday
QuickBooks adds HeroClear for Payday Super compliance
Digital Transformation

QuickBooks adds HeroClear for Payday Super compliance

Australian small businesses face tighter super deadlines from 1 July, as a clearing house used by 250,000 firms is set to close.

By Sean Mitchell • 3 min read • Yesterday
Small firms buy tax audit cover as ATO scrutiny grows
Data Analytics

Small firms buy tax audit cover as ATO scrutiny grows

Rising ATO checks are pushing small business owners to insure against accountants' fees and other audit costs, BizCover says.

By Karen Joy Bacudo • 4 min read • 2 days ago
MYOB & Mastercard test AI payments for SMEs in Australia
Software-as-a-Service

MYOB & Mastercard test AI payments for SMEs in Australia

Small firms could ease cash flow pressure as the pilot lets owners set rules for paying bills, timing and payment methods.

By Karen Joy Bacudo • 4 min read • 4 days ago
Unleashed launches tools for small Australian manufacturers
Software-as-a-Service

Unleashed launches tools for small Australian manufacturers

Small manufacturers could gain a cheaper route to digitising sales, marketing and warehousing as Unleashed targets firms with up to 20 staff.

By Sean Mitchell • 4 min read • Last week
iCatalyst acquires Beyond CRM in Brisbane expansion
Software-as-a-Service

iCatalyst acquires Beyond CRM in Brisbane expansion

The deal broadens iCatalyst's national Microsoft applications reach and preserves service for Beyond CRM's Brisbane clients.

By Mark Tarre • 3 min read • Last week
AI linked to half of Australian cyber incidents, QBE
Malware

AI linked to half of Australian cyber incidents, QBE

Half of Australian businesses suffered a cyber incident last year, with QBE saying 26% involved AI and many hit by supplier-linked attacks.

By Mark Tarre • 4 min read • Last week
UK innovation firms eye growth at home despite delays
Data centers

UK innovation firms eye growth at home despite delays

Delayed procurement is making revenue visibility harder for UK innovation firms, even as 56 per cent plan their next growth phase at home.

By Sean Mitchell • 5 min read • Last week
Record OS launches with USD $2 million pre-seed raise
Software-as-a-Service

Record OS launches with USD $2 million pre-seed raise

The UK tax overhaul is set to bring more self-employed workers and landlords online, creating demand for cheaper filing tools with human checks.

By Karen Joy Bacudo • 3 min read • Last week
Lloyds launches Accept with Stripe for UK small firms
Fintech

Lloyds launches Accept with Stripe for UK small firms

Small UK firms can now take card and digital wallet payments via smartphones, payment links and terminals after Lloyds teamed up with Stripe.

By Karen Joy Bacudo • 4 min read • Last week
Australian businesses lose 22 hours weekly to complex payments
EduTech

Australian businesses lose 22 hours weekly to complex payments

Australian small businesses lose over 22 hours weekly managing complex payment systems, risking cash flow, customer loss, and security concerns, says new report.

By Catherine Knowles • 4 min read • Wed, 24th Sep 2025
London SMEs lead in digital support as regional gap widens
Government

London SMEs lead in digital support as regional gap widens

London SMEs lead in digital support and funding access, while nearly three-quarters of regional firms lack involvement in mentoring and digital initiatives.

By Catherine Knowles • 3 min read • Thu, 10th Jul 2025