Telcos Stories

Kiwi Stories

Telcos stories

New Zealand firms turn to AI for productivity gains

Pressure to lift output is pushing Kiwi businesses to embed AI in daily communications, with labour productivity up to 40% below peers.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday

Digital Transformation

REANNZ names Chief Technology Officer & partnerships lead

The appointments are intended to widen access to REANNZ services and strengthen its growth model as it reshapes delivery for researchers and educators.

By Sean Mitchell • 3 min read • 2 days ago

Agricultural Technology

2degrees to take over Now New Zealand business customers

Regional firms across New Zealand will be shifted to 2degrees over the coming months as Now closes its business operations.

By Sean Mitchell • 3 min read • 2 days ago

Global Stories

Telcos stories

Digital Transformation

Infobip study finds brands struggle to prove sports ROI

Most marketers still cannot tie sports fan engagement to sales, even as they raise budgets for live-event campaigns and AI tools.

By Karen Joy Bacudo • 4 min read • Today

Generative AI

KDDI cuts Buffmee AI latency by 38% after overhaul

Users of Buffmee will get faster, better grounded answers after KDDI reduced response latency by 38% and improved first-token speed.

By Sean Mitchell • 4 min read • Today

Digital Transformation

AI transforms CX to go beyond the chatbot

Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.

By Anthony Caruana • 4 min read • Today

Data Protection

It & telecoms workers most likely to use shadow AI

Employees in IT and telecoms are most likely to use unapproved AI at work, despite higher awareness of the security and privacy risks, survey data shows.

By Joseph Gabriel Lagonsin • 4 min read • Today

Multi-factor authentication

Fighting fraud at scale: Why entitlement servers are becoming central to telecoms security

Fraud losses and customer friction are pushing operators to use entitlement servers for silent SIM-based checks instead of vulnerable SMS codes.

By Jeevithan Muttu • 5 min read • Yesterday

Manufacturing

Tech Mahindra launches AWS centre to scale agentic AI

The launch targets firms struggling to move AI from pilots into production, with a first UK deployment reporting efficiency gains of about 40%.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago

Hyperscale

JLL appoints Mikhail Jaura to head Asia Pacific research

Rising demand for AI and cloud infrastructure is intensifying competition for capital, sites and power across Asia Pacific's data centre market.

By Sean Mitchell • 4 min read • 2 days ago

Software-as-a-Service

Cyara appoints Ben Corser as APAC go-to-market chief

The hire signals Cyara's push to win more enterprise customers in APAC as firms demand tighter oversight of AI customer-service tools.

By Sean Mitchell • 4 min read • 2 days ago

Stories from Other Regions

Telcos stories

Digital Transformation

UK tech & telecoms small firms step up growth plans

UK tech and telecoms small firms are outpacing the wider SME market, with most already using AI and planning fresh expansion.

By Karen Joy Bacudo • 4 min read • Today

Unified Communications

Sodexo expands Ricoh tech rollout across Australia

The wider deployment will help keep printers, video calls and network gear working at remote mine sites and offices across Australia.

By Sean Mitchell • 4 min read • Today

Data Protection

45% of ASEAN scam cases remain unresolved, GSMA says

Unresolved fraud is eroding confidence in Southeast Asia's digital economy, with scam victims often switching providers after losses.

By Sean Mitchell • 4 min read • Today

Digital Transformation

Samsung & NTT Transatel add eSIM boost to Galaxy Z

Users of the latest Galaxy Z phones in the US can activate service immediately, without a physical SIM or Wi‑Fi, as eSIM adoption gathers pace.

By Sean Mitchell • 4 min read • Today

Digital Transformation

Pulsant invests GBP £1 million in Birmingham data centre

The upgrade aims to ease London dependence for Midlands firms needing low-latency AI capacity, security and resilience.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday

Software-as-a-Service

Google launches BigQuery Graph for AI & fraud checks

Fraud teams and AI builders can now query linked data in BigQuery without moving it to a separate graph database, Google said.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Network Security

Numeracle launches corporate KYCaaS identity checks

Growing fraud fears are driving demand for continuous business identity checks, as Numeracle targets telecoms and other platforms with its KYCaaS service.

By Sofiah Nichole Salivio • 5 min read • Yesterday