IT Brief New Zealand - Technology news for CIOs & IT decision-makers

Tollring stories

Tony martino  ceo  tollring 2025  2

Tollring unveils AI tools for customer conversation analysis

Last week
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uc
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devops
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data analytics
Tollring launches AI features to let managers query call recordings in plain English and automate quality checks with over 90% accuracy.
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Red Cactus, Tollring bring AI call summaries to CRM

Last month
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crm
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data protection
Red Cactus and Tollring launch AI-powered call summaries that auto-update customer records across 200+ CRM systems for channel partners.
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CallTower partners with Tollring to boost call analytics on Teams

Tue, 30th Jul 2024
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CallTower collaborates with Tollring to enhance Microsoft Teams with Analytics 365, promising improved call data insights, team performance, and customer engagement.
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Tollring launches AI-powered recording for Microsoft Teams

Tue, 11th Jun 2024
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Tollring has unveiled Analytics 365 AI-Powered Recording for Microsoft Teams, enhancing its toolset with live transcription and AI-driven analysis, starting at US$7 per user.
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Tollring launches Record AI, a game-changer in cloud call recording

Wed, 8th May 2024
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risk & compliance
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customer service
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tollring
Uxbridge tech firm Tollring unveils an AI-driven cloud call recording solution, Record AI, offering high automation levels, sentiment analysis, and multi-platform compliance.
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Access4 elevates customer experience with latest release

Fri, 8th Apr 2022
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crm
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martech
Access4 has strengthened its SASBOSS provisioning and management platform with the latest iCall Suite call analytics powered by Tollring.
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Tollring brings on new APAC business strategy lead, gears up for 'aggressive growth'

Fri, 17th Jan 2020
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crm
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cx
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martech
Tollring hires Graham Evans to lead business strategy in Asia Pacific as part of ambitious global growth plans.
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Newtech's new partnership to deliver analytics and reporting tools to APAC

Tue, 11th Jun 2019
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data analytics
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martech
Newtech Solutions partners with Tollring to bring call analytics and reporting tools to its Asia Pacific customers.
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Novum Networks & Tollring bring call analytics to APAC

Tue, 23rd Apr 2019
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data analytics
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Australian firm Novum Networks teams with Tollring to offer powerful call analytics via iCall Suite in APAC, enhancing BroadSoft VoIP capabilities for users.