TUANZ stories
Telecom has announced its director of mobile Paul Hamburger<br />will leave the company when his contract expires in July.
Theresa Gattung's memoir, Bird on a Wire, challenges her successor's high salary and reflects on government regulation of Telecom's copper network.
An American manufacturer of broadband, cable TV and<br />satellite equipment is hungry for a piece of the New Zealand fibre broadband<br />market.
Major users are demanding input into Telecom's independent review into why the XT Network crashed twice in two months.
Richard Rowley challenges the TCF's governance, saying it favours big players over a fair industry environment.
Gen-i admits Telecom's XT Network falls short of its 97% coverage promise, impacting New Zealand's connectivity aspirations.
2degrees challenges ComCom's credibility over non-regulation of mobile termination rates, fearing harm to consumers and industry.
Commerce Commission and Internet NZ challenge plan to restrict NZ phone numbers to paying Telecoms Carriers Forum members.
After repeated XT Network failures, calls grow for government action amidst mounting customer frustration and national economic concerns.
2degrees accuses the Commerce Commission of missing chance to bring NZ mobile prices in line with the developed world.
The Commerce Commission has just flung a piping hot potato at the ICT Minister and his first reaction is to cool the issue.
Gen-i boss pledges improvements after XT outage as major clients reconsider their mobile strategy amidst public dissatisfaction.
TelstraClear has re-launched a suite of mobile products aimed at businesses today as part of a new agreement with Vodafone.
TUANZ has been the user's voice for over 20 years, and for half that time it's been led by chief executive Ernie Newman.
NZ contact centres risk employee welfare and profits through outmoded metrics and high stress, costing firms over £1.5bn annually, study finds.
Two massive outages on the XT Network in two months have forced the Automobile Association to reassess its contract with Telecom.
Telecom has met the deadline to produce accounting separation reports – but is asking for a variation on milestones its wholesale service is required to meet.
Around 100,000 customers woke up to a day without cellphone coverage in New Zealand due to a hardware failure on the XT Network.
Catriona Wallace champions offshoring at the CCiNZ conference, highlighting its empowerment of women in developing nations.
Cisco country manager Geoff Lawrie has criticized recent reports questioning the need for ultra fast broadband access in New Zealand.
