User experience (UX) stories

Ecommpay secures full Digital Accessibility Centre approval as its redesigned website and product pages meet WCAG 2.2 AA standards.

AI is set to reshape eCommerce by 2026, powering discovery, emotional journeys and flexible subscriptions built on cleaner product data.

Qlik and Catalyst Cloud launch Fusion Portal, a no-code Qlik Cloud front end to bring tailored analytics to non-technical frontline staff.

UiPath and Talkdesk are teaming up to fuse agentic AI, streamlining document-heavy healthcare contact centre workflows and cutting errors.

As embedded finance reshapes digital platforms, Dwolla argues only security-first infrastructure can truly earn and sustain customer trust.

ASOS’s GBP £130m stock write-off shows AI gloss cannot mask a broken ERP, as messy data turns clever tools into costly liabilities.

Rising fraud is exploiting fake and disposable emails; smarter validation at sign-up and checkout can block attacks before they cost you.

LG is set to showcase its AI Cabin Platform at CES 2026, using on-board generative AI to power safer, more personalised car interiors.

Spotify is testing an AI-style Prompted Playlist tool in New Zealand, letting Premium users spin up mixes using everyday written prompts.

As AI transforms selling, only revenue teams with clean, constantly verified CRM data will forecast accurately and truly trust automation.

Firms that embed AI in digital workplace tools are twice as likely to beat revenue goals, as gaps widen with slower-moving rivals.

Intel 471 promotes Amy Minyard-Bishop to CRO and Steve Micallef to CTO as it scales cyber threat intelligence amid surging global demand.

Realtime Robotics has debuted its cloud motion-planning tool Resolver in Japan, unveiling new robot controls and UI upgrades at iREX 2025.

Thirdfort adopts iProov biometrics to streamline UK property ID checks and combat AI-driven fraud in deals worth billions of GBP £1.6bn+.

Nearly half of UK IT websites fail basic accessibility checks, new research warns, risking exclusion of disabled users and lost sales.

Block Earner links with Worldpay to let Australians fund accounts instantly and buy crypto via major cards and mobile wallets.

Online gaming faces a hidden surge of fake players; here’s how operators can detect bots, fraudsters and protect fair play at scale.

Xero launches global beta of JAX-powered bank reconciliation, promising to auto-match over 80% of statement lines in real time.

Canon has broadened its imageFORCE line in Australia, adding new A3 and compact A4 printers aimed at evolving hybrid office needs.

YouTube has launched its first personalised Recap in New Zealand, giving signed-in viewers sharable year-end summaries of their watching habits.