IT Brief New Zealand - Technology news for CIOs & IT decision-makers
New Zealand

User experience (UX) Stories

Global Stories

User experience (UX) stories

Generali deploys Whatfix across AGORA in 27 countries
Software-as-a-Service

Generali deploys Whatfix across AGORA in 27 countries

The rollout aims to cut support calls and improve underwriting consistency as Generali scales its global platform across 27 markets.

By Sofiah Nichole Salivio • 3 min read • 2 days ago
Primion partners Iveda to expand AI video analytics
Software-as-a-Service

Primion partners Iveda to expand AI video analytics

European security customers will be able to add AI video analysis to existing cameras, cutting disruption and helping link access logs with footage.

By Mark Tarre • 4 min read • 2 days ago
AI assistants reshape Black Friday shopping choices
Data Analytics

AI assistants reshape Black Friday shopping choices

Retailers risk missing Black Friday shoppers as AI tools increasingly narrow product choices before customers reach a website.

By Mark Tarre • 7 min read • 2 days ago
Nexer Digital revamps The HALO Trust website for donors
Digital Transformation

Nexer Digital revamps The HALO Trust website for donors

The charity's fundraising push is set to get a lift from a redesigned site that makes donating simpler and content easier to manage across regions.

By Sean Mitchell • 4 min read • 3 days ago
KeeperPAM tops SoftwareReviews privileged access report
Digital Transformation

KeeperPAM tops SoftwareReviews privileged access report

Customer sentiment may help steer buyers as KeeperPAM scored highest in SoftwareReviews' privileged access management comparison.

By Mark Tarre • 4 min read • 3 days ago

Stories from Other Regions

User experience (UX) stories

Fintech's biggest KPI should no longer be transactions: It should be financial confidence
Fintech

Fintech's biggest KPI should no longer be transactions: It should be financial confidence

India's fintech sector may need new benchmarks as simple transaction counts fail to show whether users really understand and trust digital finance.

By Shams Tabrej • 5 min read • Today
Topps Tiles launches trade app for UK professionals
Digital Transformation

Topps Tiles launches trade app for UK professionals

Trade professionals across the UK can now check stock, track orders and manage purchases on mobile as Topps Tiles expands digital services.

By Sofiah Nichole Salivio • 4 min read • Today
Enterprises lose 11.5 hours a week to cloud issues
Private Cloud

Enterprises lose 11.5 hours a week to cloud issues

IT teams are losing more than a day a week to cloud troubleshooting, as AI and multi-cloud plans expose network bottlenecks.

By Sofiah Nichole Salivio • 4 min read • Today
Housing digital services face trust gap, Granicus warns
Digital Transformation

Housing digital services face trust gap, Granicus warns

Nearly half of UK citizens distrust AI in public housing services, despite workers reporting strong confidence in accessibility and delivery by 2028.

By Sean Mitchell • 4 min read • Yesterday
Bank of Ireland rolls out revamped mobile banking app
Digital Transformation

Bank of Ireland rolls out revamped mobile banking app

Millions of customers will gain quicker access to payments, card controls and accessibility features as the lender pushes more banking into mobile.

By Karen Joy Bacudo • 4 min read • Yesterday
StackAdapt launches Ivy Studio AI hub for marketers
Marketing Technologies

StackAdapt launches Ivy Studio AI hub for marketers

Marketers can now set campaign goals in one place as StackAdapt adds AI agents to its ad platform for planning, reporting and execution.

By Mark Tarre • 4 min read • Yesterday
Hands-on review: Apple Watch For Your Kids - Affordable phone substitute
Data Privacy

Hands-on review: Apple Watch For Your Kids - Affordable phone substitute

Children can stay connected without the need to purchase a more expensive smartphone, with a range of parental controls available on Apple Watch SE 3.

By David Shilovsky • 3 min read • Yesterday
Foxit & ASG launch Access Pro for PDF accessibility
Document Management

Foxit & ASG launch Access Pro for PDF accessibility

Organisations with vast PDF archives face mounting compliance risk as the new tool combines editing, remediation and certification in one workflow.

By Sean Mitchell • 3 min read • Yesterday
Swaystack partners InstaSwitch to boost business banking
Fintech

Swaystack partners InstaSwitch to boost business banking

The tie-up could help banks and credit unions turn new business accounts into primary relationships by moving payroll, deposits and spending faster.

By Karen Joy Bacudo • 4 min read • Yesterday
Glassbox launches AI tools for enterprise digital data
Digital Transformation

Glassbox launches AI tools for enterprise digital data

Banking and insurance teams could spot digital failures sooner as new tools feed governed customer-journey evidence into enterprise AI systems.

By Mark Tarre • 3 min read • Yesterday
THG Ingenuity puts AI Stylist on Google Cloud Marketplace
Software-as-a-Service

THG Ingenuity puts AI Stylist on Google Cloud Marketplace

Virtual try-on could help fashion retailers lift conversions and cut returns, after Myprotein users were nearly six times more likely to buy.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
Hyundai Card launches Alphabet Card for younger spenders
Digital Transformation

Hyundai Card launches Alphabet Card for younger spenders

Younger South Koreans could get clearer savings on everyday spending as category-based credit cards gain ground over broad rewards schemes.

By Karen Joy Bacudo • 4 min read • 2 days ago
HDBank & TerraPay launch real-time Vietnam payments
Digital Transformation

HDBank & TerraPay launch real-time Vietnam payments

Vietnamese customers and small firms will gain faster overseas transfers as HDBank taps TerraPay to reach 156 markets without overhauling systems.

By Karen Joy Bacudo • 3 min read • 2 days ago