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User experience (UX) stories

Granicus adds AI analytics to Government Experience Cloud
Software-as-a-Service

Granicus adds AI analytics to Government Experience Cloud

Agencies using Government Experience Cloud can now spot where residents abandon online services and prioritise fixes using AI-led benchmarks.

By Mara Sugue • 4 min read • Today
Riot brings VALORANT Laneways pop-up event to Melbourne
Gaming

Riot brings VALORANT Laneways pop-up event to Melbourne

The free two-day event gives Australian and New Zealand players an early chance to try the console version during Melbourne International Games Week.

By Joseph Gabriel Lagonsin • 3 min read • Today
Hands-on review: Norton VPN (Standard)
Virtual Private Networks

Hands-on review: Norton VPN (Standard)

Streaming and everyday privacy get a lift from this easy-to-use VPN, which proved faster than NordVPN in testing and works on TVs too.

By Tom Richmond • 4 min read • Today
TNS launches bring-your-own-app feature for terminals
Customer Experience

TNS launches bring-your-own-app feature for terminals

Unattended operators can now tailor customer screens without shouldering PCI compliance and payment certification on TNS terminals.

By Karen Joy Bacudo • 4 min read • Today
Terrabank partners TerraPay & Mozrt on global payments
Fintech

Terrabank partners TerraPay & Mozrt on global payments

Customers will gain faster, lower-cost cross-border transfers as Terrabank taps TerraPay's network of bank accounts and digital wallets.

By Karen Joy Bacudo • 3 min read • Today
The next eCommerce interface may not be a screen
Wearables

The next eCommerce interface may not be a screen

AI agents could soon handle shopping, payments and support in the background, forcing businesses to strengthen trust as screens fade from view.

By Bobby Joseph • 6 min read • Yesterday
OpenAI unveils 20 updates with new agents & GPT-6.1
Software-as-a-Service

OpenAI unveils 20 updates with new agents & GPT-6.1

Businesses may pay less for advanced AI as OpenAI bundles cheaper access, always-on agents and a shared workspace into ChatGPT.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
TechnologyOne launches AI agent for university students
EduTech

TechnologyOne launches AI agent for university students

University support could become easier as TechnologyOne rolls out a conversational AI agent linking students to enrolment, resources and tasks.

By Sofiah Nichole Salivio • 3 min read • 2 days ago
Iron Mountain wins first-time analyst nods for InSight DXP
Software-as-a-Service

Iron Mountain wins first-time analyst nods for InSight DXP

It boosts Iron Mountain's push into AI-ready records management as the platform gains broader analyst attention across document processing and analytics.

By Raphael Veloso • 4 min read • 3 days ago

Stories from Other Regions

User experience (UX) stories

ZYMIX launches UK social super app for Gen Z users
Fintech

ZYMIX launches UK social super app for Gen Z users

The app aims to cut the need for Gen Z users to juggle separate services, as UK adults now use 41 apps a month on average.

By Sofiah Nichole Salivio • 4 min read • Today
Gate City Bank boosts digital use with Alkami tools
Data Analytics

Gate City Bank boosts digital use with Alkami tools

The North Dakota lender cut fraud losses and lifted logins after linking marketing, onboarding and banking tools into one platform.

By Karen Joy Bacudo • 4 min read • Today
Kramer unveils AV range for India show at InfoComm
Digital Transformation

Kramer unveils AV range for India show at InfoComm

Demand for simpler hybrid meeting and control-room setups is driving Kramer's broader India push, with booth demos aimed at enterprises and schools.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Bristol NHS Foundation Trust launches first LocalNHS site
Digital Transformation

Bristol NHS Foundation Trust launches first LocalNHS site

Patients could see faster, more consistent NHS web updates as Bristol's new platform aims to cut duplicated digital work across trusts.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Canadians say technology speeds work but adds digital toil
Digital Transformation

Canadians say technology speeds work but adds digital toil

Canadians are increasingly frustrated by notifications, app switching and information overload, even as three-quarters say technology speeds their work.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
MVB Bank partners DingoBlu on mobile finance platform
Gaming

MVB Bank partners DingoBlu on mobile finance platform

Customers will soon get a new mobile-first current and savings account option, as DingoBlu lines up MVB to provide the regulated banking rails.

By Karen Joy Bacudo • 4 min read • Yesterday
UK health shoppers distrust aggressive digital upselling
Data Protection

UK health shoppers distrust aggressive digital upselling

Aggressive online upselling is putting off UK health shoppers, with 79.3% of digitally active users aged 18 to 44 growing more sceptical.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Ecommpay guide urges SMEs to test Black Friday checkout
Fintech

Ecommpay guide urges SMEs to test Black Friday checkout

Tighter margins and lower shopper participation mean checkout failures could cost SMEs sales this Black Friday, according to Ecommpay.

By Sofiah Nichole Salivio • 3 min read • 3 days ago
Samsung launches three foldables in Australia for users
Gaming

Samsung launches three foldables in Australia for users

Australians can now pick from slimmer foldables as Samsung broadens the category beyond early adopters with three models for work, media and portability.

By Raphael Veloso • 4 min read • 3 days ago