IT Brief New Zealand - Technology news for CIOs & IT decision-makers
New Zealand

User experience (UX) Stories - Page 6

Global Stories

User experience (UX) stories

Lumin Digital launches open banking integration with MX
Digital Transformation

Lumin Digital launches open banking integration with MX

Banks using the platform can now connect customers to approved financial apps without screen scraping, improving consent controls and data access oversight.

By Karen Joy Bacudo • 3 min read • Last month
When security creates friction, employees find workarounds
Data Protection

When security creates friction, employees find workarounds

Across Asia Pacific, cumbersome controls are driving staff to unsanctioned AI and apps, increasing data exposure and slowing work.

By Patricia Leppert • 8 min read • Last month
Bybit launches AI chat interface for trading & support
Fintech

Bybit launches AI chat interface for trading & support

Users must opt in and fund a separate sub-account as Bybit folds trades and support into one chat window, with risk controls in place.

By Karen Joy Bacudo • 4 min read • Last month
Mastercard launches Wallet Pay for digital wallets
Fintech

Mastercard launches Wallet Pay for digital wallets

Digital wallet users will gain wider cross-border acceptance as Mastercard links Wallet Pay to Alipay+ and regional providers worldwide.

By Karen Joy Bacudo • 6 min read • Last month
Canva unveils 100 upgrades in push into office work
Software-as-a-Service

Canva unveils 100 upgrades in push into office work

Teams are increasingly keeping briefs, data and presentations in one place as Canva targets office software rivals with a broader productivity suite.

By Sean Mitchell • 4 min read • Last month
Shufti wins Gartner honour for global identity coverage
Software-as-a-Service

Shufti wins Gartner honour for global identity coverage

Businesses onboarding customers abroad may benefit, as Shufti's document checks now cover more than 10,000 identity types in 240 countries.

By Joseph Gabriel Lagonsin • 4 min read • Last month
OpenAI launches Images 2.5 with faster editing tools
Generative AI

OpenAI launches Images 2.5 with faster editing tools

New editing controls aim to help ChatGPT users and businesses make faster, more consistent image changes without rebuilding pictures from scratch.

By Sean Mitchell • 3 min read • Last month

Stories from Other Regions

User experience (UX) stories

UK shoppers prefer reliable retail tech over flashy AI
Digital Transformation

UK shoppers prefer reliable retail tech over flashy AI

UK retailers could miss the mark on digital spending, with shoppers valuing reliable basics such as pricing and returns over flashier AI tools.

By Sofiah Nichole Salivio • 3 min read • Last month
Xero apologises after two incidents upset advisers
Software-as-a-Service

Xero apologises after two incidents upset advisers

Accountants and bookkeepers were left frustrated after an influencer post and an automated analytics email sparked concerns over Xero's adviser ties.

By Karen Joy Bacudo • 5 min read • Last month
LoanPro AI tool cuts loan servicing call times 15%
Software-as-a-Service

LoanPro AI tool cuts loan servicing call times 15%

Loan servicers could see fewer escalations and faster calls as the new interface also creates an audit trail for compliance checks.

By Karen Joy Bacudo • 4 min read • Last month
Digital banking now drives customer loyalty, study finds
Data Protection

Digital banking now drives customer loyalty, study finds

Many customers would switch providers for a better online service, as banks face pressure to make digital tools more personal and secure.

By Karen Joy Bacudo • 4 min read • Last month
Dojo study says Bounce cuts payment times by 30 seconds
Customer Experience

Dojo study says Bounce cuts payment times by 30 seconds

Bounce says the switch is freeing staff for guest service after Dojo's POS setup shaved more than 30 seconds off each transaction.

By Sofiah Nichole Salivio • 3 min read • Last month
Granicus launches CMS for UK councils to aid residents
Digital Transformation

Granicus launches CMS for UK councils to aid residents

Councils under pressure to simplify online services may gain a single digital front door as Granicus ties content, transactions and engagement together.

By Sofiah Nichole Salivio • 4 min read • Last month
TCS opens AI creative engineering studio in London
Digital Transformation

TCS opens AI creative engineering studio in London

Clients will be able to co-design AI customer experiences in London as TCS expands its UK presence and targets 5,000 regional hires.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Superloop launches Kay AI assistant for business users
Network Infrastructure

Superloop launches Kay AI assistant for business users

Business partners can now handle quotes, faults and account tasks in one place as Superloop adds an AI assistant to Krypton.

By Joseph Gabriel Lagonsin • 3 min read • Last month
DCPayments adds Interac e-Transfer to Canadian checkout
Fintech

DCPayments adds Interac e-Transfer to Canadian checkout

Canadian merchants can now take bank-based payments at checkout, cutting card fees and reconciliation work while speeding settlement.

By Karen Joy Bacudo • 4 min read • Last month
Payfit unveils new brand identity amid broader HR push
Software-as-a-Service

Payfit unveils new brand identity amid broader HR push

The refresh reflects a shift towards payroll and HR services, as the group seeks to win employers needing both software and specialist support.

By Karen Joy Bacudo • 3 min read • Last month
Logitech evolves MX Series for hybrid work and AI era
Digital Transformation

Logitech evolves MX Series for hybrid work and AI era

Hybrid workers and creatives are driving demand for Logitech's MX range, as the company adds AI-focused controls and greater customisation.

By David Shilovsky • 4 min read • Last month