IT Brief New Zealand - Technology news for CIOs & IT decision-makers

Workflow Automation stories - Page 35

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
Interconnected ai agents automating business workflows in modern office

OutSystems sees surge in enterprise AI agents with Agent Workbench

Fri, 21st Nov 2025
#
devops
#
digital transformation
#
rpa
OutSystems' Agent Workbench has attracted 1,500 developers as enterprises build over 5,500 AI agents, automating workflows for firms like Axos Bank and Thermo Fisher.
Interconnected digital nodes ai driven data integration workflow automation

Solace launches partner programme to boost agentic AI & data integration

Fri, 21st Nov 2025
#
digital transformation
#
partner programmes
#
rpa
Solace unveils partner programme to aid firms in adopting agentic AI and real-time data tech, driving enterprise innovation and productivity gains.
It professional monitoring digital security automated processes servers cloud

Tanium & ServiceNow partner to drive automation in IT security

Fri, 21st Nov 2025
#
it automation
#
socs
#
rpa
Tanium and ServiceNow have partnered to enhance IT security and automation by integrating real-time endpoint intelligence with AI-driven workflows.
Modern office professionals analyzing data digital graphs network automation insurance risk assessment

Pibit.AI raises USD $7 million to expand AI underwriting platform

Fri, 21st Nov 2025
#
rpa
#
risk & compliance
#
erp
Pibit.AI has raised USD $7 million to expand its AI-driven underwriting platform, boosting automation and speeding up insurance risk assessments.
Office workspace computer multiple app windows glowing lines workflow automation it hr finance icons

Zendesk integrates AI-powered tools into Microsoft 365

Fri, 21st Nov 2025
#
hcm
#
rpa
#
microsoft
Zendesk integrates AI-powered support tools into Microsoft 365, enabling seamless employee service in IT, HR and Finance within familiar apps.
Hjo%cc%88rtur hilmarsson

How context makes AI experiences users actually trust

Thu, 20th Nov 2025
#
fintech
#
rpa
#
genai
Contextual AI enhances user trust by delivering timely, intuitive experiences that simplify tasks and support smarter decisions across sectors like recruitment and fintech.
Team office collaboration digital screens interconnected apps ai icons workflow integration

Zoho One revamp boosts collaboration with unified AI features

Thu, 20th Nov 2025
#
uc
#
rpa
#
erp
Zoho has revamped Zoho One, enhancing collaboration with unified AI features, improved integration, and a new user-centric interface across 50 apps.
Office workspace ai integration laptop charts collaboration email automation

Kore.ai brings AI agent automation to Microsoft 365 suite

Wed, 19th Nov 2025
#
data protection
#
rpa
#
ai
Kore.ai integrates its AI agents into Microsoft 365 suite, enabling secure automation across Word, Teams, and Outlook for enterprise productivity.
Mountain peak flag summit digital connectivity workflow business success

monday.com tops Gartner report for vision & execution in 2025

Wed, 19th Nov 2025
#
crm
#
devops
#
data analytics
monday.com leads the 2025 Gartner Magic Quadrant for Collaborative Work Management, topping both vision and execution for the first time.
Illustration office workspace connected digital devices ai tools productivity

Workday completes Sana deal, enhancing AI-driven workplace tools

Wed, 19th Nov 2025
#
rpa
#
erp
#
ai
Workday has completed its acquisition of AI firm Sana, aiming to unify workplace systems into a single AI-powered interface for improved productivity.
Modern office workspace ai driven business automation robots humans collaborating

Microsoft unveils new AI tools to transform business operations

Wed, 19th Nov 2025
#
data analytics
#
digital transformation
#
it automation
Microsoft launches new AI tools, including Microsoft Agent 365, to embed intelligent automation and improve business operations and management.
Interconnected digital devices secure chains network protection cyber resilience

Armis expands integration programme to boost cyber resilience

Wed, 19th Nov 2025
#
firewalls
#
network security
#
iot
Armis has expanded its integration programme with 11 new partners to enhance cyber resilience by improving visibility and management of digital threats globally.
Friendly ai robot assisting person service desk automation customer support canada

Salesforce says AI to run 50% of customer service cases by 2027

Tue, 18th Nov 2025
#
digital transformation
#
cx
#
martech
Companies forecast major cost reductions and higher satisfaction scores as AI automates routine cases and redefines service workflows.
Cloud management automation gears graphs data visualizations cost optimization ai insights

DoiT & Ingram Micro partner to deliver FinOps to AWS resellers

Sun, 16th Nov 2025
#
partner programmes
#
rpa
#
finops
DoiT teams up with Ingram Micro to offer FinOps 3.0 via Xvantage, empowering 5,000+ AWS resellers to optimise cloud costs with AI-driven insights.
Professional workspace computer graphs network links automated backlink analysis modern tech

LinkDaddy launches AI-powered backlink report for faster SEO insights

Fri, 14th Nov 2025
#
rpa
#
ai
#
marketing
LinkDaddy launches AI-driven Backlink Strategy Report, slashing SEO analysis time from hours to under an hour for agencies and marketers.
Modern factory floor machinery workers digital screens cloud integration industrial automation

Mendix Connect for Workstation links cloud apps to shop floors

Fri, 14th Nov 2025
#
digital transformation
#
rpa
#
supply chain
Mendix Connect for Workstation links cloud apps to factory devices, boosting real-time control and AI-driven automation for manufacturers worldwide.
Kaushal

Exclusive: Oracle's marketplace passes 400 Fusion AI agents

Tue, 11th Nov 2025
#
uc
#
hyperscale
#
cx
Oracle's Fusion AI agent platform surpasses 400 agents, enabling partners like Deloitte and Accenture to develop and distribute AI tools within enterprise apps.
Ps scott wiltshire  vice president and general manager  oracle netsuite anz  1

How AI is rewriting the value equation for accountants

Mon, 10th Nov 2025
#
data analytics
#
rpa
#
ai
AI is rapidly transforming accounting, shifting roles from bookkeeping to strategic advising and reshaping how firms deliver value amid economic challenges.
Work management

Smartsheet unveils AI-driven upgrades to boost enterprise agility

Thu, 6th Nov 2025
#
devops
#
mfa
#
rpa
Smartsheet launches AI-powered tools including Smart Agents and Scenario Planning to boost agility and security for over 123,000 enterprise users worldwide.
Human call centre agent headset engaging with ai assistant computer modern office

How human agents can work with AI to elevate contact centre outcomes for customers

Thu, 6th Nov 2025
#
uc
#
cx
#
martech
Combining human empathy with AI's smart automation transforms contact centres, boosting efficiency and delivering personalised customer experiences.