IT Brief New Zealand logo
Technology news for New Zealand's largest enterprises
Story image

5% of Kiwis experienced identity theft in 2021 - report

By Ryan Morris-Reade
Tue 15 Mar 2022

Norton has found that 5% of New Zealanders experienced identity theft in 2021, and 10% have clicked on a fraudulent package notification link in the past 12 months.

The continued shift from in-person to virtual has provided fertile ground for cybercriminals over the past year, with 33% of New Zealanders surveyed by Norton reported having experienced cybercrime in the past 12 months. 

"As a result of the pandemic, we continue to connect to the internet for everything from work and school to entertainment, social connection and shopping, yet cybercriminals have taken advantage of this to launch consumer attacks and convincing scams," the company says.  

The 2022 Norton Cyber Safety Insights Report was conducted online in partnership with The Harris Poll. Over 10,000 adults in ten countries, including 1,000 adults in New Zealand, revealed that cybercrime victims spent an average of 4.8 hours trying to resolve their issues, with an average loss of $135 as a result.  

According to the report, the most common cybercrime New Zealanders have experienced was detecting unauthorised access to an online account (37%). Nearly one-third of those surveyed (31%) report detecting malicious software such as spyware, ransomware, viruses, worms, Trojan horses and adware. And these were seen on computers, Wi-Fi networks, smartphones, tablets, smart homes, or other connected devices.  

"The fact that one-third of Kiwis surveyed have experienced cybercrime in the past year shows that cybercriminals are increasingly taking advantage of our heightened digital footprint," says NortonLifeLock senior director, Asia Pacific, Mark Gorrie.

"As we face an ongoing pandemic with work and school oscillating between in-person and online, both companies and individuals will have a continued responsibility to ensure the proper protections are in place to defend themselves against cybercriminals."

Identity theft 

The report found that one in five New Zealand adults surveyed (21%) say they have experienced identity theft, compared with 16% in 2020 and 5% impacted in the past year alone, which is over 193,000 Kiwis. 

Of those who experienced identity theft, 43% discovered the theft themselves, most commonly by monitoring their financial accounts online (18%). More than one in three were notified about their identity theft by an external source (36%), with more than one in five (21%) saying they were notified by their bank or credit card company.  

The majority of identity theft victims (95%) have experienced some impact, such as freezing their credit cards (47%), time spent resolving the issues created (33%), or having money stolen (29%). 

The survey found that younger New Zealanders are more likely to be caught off-guard if faced with identity theft, stating that they've never considered that their identity could be stolen.

"Younger Kiwis may feel more invincible because they are more tech-savvy," says Gorrie. "However, the fact is cybercriminals do not distinguish between victim's ages and will launch attacks whenever they spot vulnerabilities in anything from easy-to-guess login credentials, unsecured online connections, or devices which are not updated to patch security flaws." 

Data privacy 

Most New Zealanders surveyed are concerned about data privacy (82%) and want to do more to protect their data (84%). With 70% taking steps to hide their online footprint.

The most common steps are changing the default privacy settings on devices, for example, changing location permission on an app, limiting ad tracking (34% of respondents) and enabling multifactor authentication (34%). For some, these precautions extend beyond protecting their own information, with 45% of parents saying they have used online parental controls on children's accounts or devices.  

Viruses, hacks and scams 

Despite efforts to protect themselves online, many still fall victim to online viruses, privacy breaches and scams. Nearly half of New Zealanders (49%) report they have personally experienced a computer or mobile device virus, with 20% saying they have experienced this multiple times. Nearly two in five have personally experienced a phishing scam (39%), and 28% have experienced a social media hack, or email hacking (22%).  

Of those surveyed, 10% report having fallen victim to a shipping-related scam in the past 12 months, such as clicking on a fraudulent package notification link.    

"It's so important to maintain good digital hygiene - keep your devices updated with the latest operating system, use strong passwords combined with multifactor authentication and use comprehensive security to help keep your devices and data safe," says Gorrie.

"Also, don't grant apps broad permissions, only let them access what they need to function. Broad permissions could lead to malware being able to perform unwanted tasks and spread further, so make sure you remain vigilant, so you can enjoy the best of the digital world to stay connected to friends and family."
 

Related stories
Top stories
Story image
Cybersecurity
What every CISO must answer to enable a best-in-class security operations program
It has been widely reported recently that South Australian government employees have been the victims of a cyberattack.
Story image
Identity and Access Management
The post-pandemic workforce requires secure IAM capabilities
HID Global discusses what identity and access management means for organisations in today's convoluted digital world.
Story image
Microsoft
Microsoft previews Power Platform website design offering
Microsoft has announced the preview of Power Pages, the fifth product in its Power Platform family, designed for low-code makers and professional developers.
Story image
SaaS
The paradox of change, and how to get around it
The business decision to technologically transform should not come from an IT department but from the business itself.
Story image
Red Sift
Entrust expands strategic partnership with Red Sift
Entrust has expanded its strategic partnership with Red Sift to make it easier for businesses to adopt Brand Indicators for Message Identification (BIMI) standards for email identification and security.
Story image
Check Point
Check Point and CCTV expert join forces to boost protection
The partnership will involve Check Point Quantum IoT Protect Nano Agent being embedded in Provision-ISR’s CCTV cameras for on-device runtime protection.
Story image
Training
Trojan cyber attacks hitting SMBs harder than ever - Kaspersky
In 2022 the number of Trojan-PSW detections increased by almost a quarter compared to the same period in 2021 to reach 4,003,323.
Story image
Infosys
Consumer relationships with digital services continues to change
Two years of pandemic-induced reliance on technology for work has altered our relationship with digital apps and services, new research has found.
Story image
Digital Signage
MAXHUB's Digital Signage range to bolster boardroom productivity
The new MAXHUB Digital Signage technology is purpose-built to make every kind of team meeting more effective.
Story image
Microsoft
Elevation of Privilege the top 2021 Microsoft vulnerability
BeyondTrust has released its 2022 Microsoft Vulnerabilities Report, finding that Elevation of Privilege is the top vulnerability category for the second consecutive year.
Story image
Cybersecurity
Comcast to use ThreatQuotient for cybersecurity operations
Comcast, the parent company of NBC Universal and SKY Group, has chosen ThreatQ Platform and ThreatQ Investigations to meet their cybersecurity needs.
Story image
MEC
MEC spending for private cellular networks to reach $5.8b
A new ABI Research report finds the revenue for Multi Access Edge Compute (MEC) deployments for private cellular networks will reach USD$5.8 billion by 2030.
Story image
Ransomware
APAC organisations fail to disclose ransomware breaches
85% of organisations in APAC were breached by ransomware at least once in the past five years, but only 28% publicly disclosed the incident.
Story image
Multi Cloud
Red Hat updates dev tools, empowers use of hybrid and multicloud
Red Hat has unveiled updates across its portfolio of developer tools, designed to help organisations build and deliver applications faster.
Story image
Training
Infosec unveils role-guided cybersecurity training roadmaps
Infosec Skills Roles maps hands-on training and certifications to the 12 most in-demand cybersecurity roles to maximise training efficiency.
Story image
Ransomware
CERT NZ releases first Cyber Security Insights for 2022
CERT NZ has released Quarter One: Cyber Security Insights 2022, which offers an overview of reports about cybersecurity incidents affecting New Zealanders.
Story image
New Relic
New Relic launches vulnerability management platform
New Relic has introduced New Relic Vulnerability Management to help organisations find and address security risks faster and with greater precision.
Story image
Sustainability
Aligned Data Centers increases sustainability-linked loan
Aligned Data Centers has increased its sustainability-linked loan from $375 million to $1.75 billion to speed up the next phase of its strategic growth.
Exabeam
Find out how a behavioural analytics-driven approach can transform security operations with the new Exabeam commissioned Forrester study.
Link image
Story image
Ponemon Institute
Email revealed to be riskiest channel for data loss
More than half (60%) of organisations experienced data loss or exfiltration caused by an employee mistake on email in the last 12 months.
Story image
Alteryx
Alteryx releases updates, empowers data insights for enterprise
Alteryx has released new advancements designed to aid enterprises with cloud analytics, democratise insights and ensure data governance.
Story image
Kubernetes
Sysdig unveils new Kubernetes troubleshooting and cloud innovations
Sysdig has introduced two new innovations that look to help bolster cloud services and simplify Kubernetes troubleshooting.
Story image
Silver Peak
The path to an adaptive, modern network
Managing and securing the network looks different than it did just two years ago—especially given that most of these networks are made up of multi-generations of infrastructure stitched together over time.
Story image
Microsoft
Microsoft, Cloudian partnership offers data center flexibility
Cloudian’s HyperStore object storage platform is now integrated and validated to work with Microsoft SQ Server 2022, offering more flexible and scalable data centers.
Story image
Artificial Intelligence
Frost & Sullivan recognises Genesys as leader in new reports
Frost & Sullivan has recognised Genesys as a leader in the cloud contact centre market for its robust cloud and digital capabilities.
Story image
Innovation
Fastly acquires Glitch, enables faster developer innovation
"This acquisition brings together two of the worlds best ecosystems for application development into a single, seamless developer experience."
Booster
Booster Innovation Fund. A fund of Kiwi ingenuity – for Kiwi investors.
Link image
Story image
Data Protection
Information management capabilities to meet privacy requirements
Organisations with customers or operations across more than one country face a spate of new and proposed privacy and data protection laws.
Story image
Sustainability
Equinix announces milestones on sustainability commitments
Equinix has released its 2021 Sustainability Report which outlines progress, innovation and accomplishments on key ESG commitments.
Story image
Digital Transformation
Harnessing digital innovations to maximise loyalty programmes and improve CX
When it comes to the retail sector, merchants have never had access to so many different client touchpoints and data to understand their customers better.
Story image
Cyber attacks
Devastating cyber attacks expected to hit energy sector
Energy executives anticipate life, property, and environment-compromising cyber attacks on the sector within the next two years.
Story image
Cybersecurity
Accenture - a collective security approach a driving factor for cyber resilience
With the approaching Davos World Economic Forum upon us, it is even more imperative to discuss the impact of cybersecurity on business operations leading into the future.
Story image
Digital Marketing
Similarweb acquires SEO and rank tracking company Rank Ranger
Digital intelligence company Similarweb, which specialises in analysing web traffic, has acquired Rank Ranger, a market leader in SEO and rank tracking.
Story image
Surveillance
i-PRO releases smallest AI-based surveillance camera on the market
The new i-PRO mini network camera is now available, with a pocket-sized form factor and full AI analytics functionality.
Story image
Cybersecurity
Cybersecurity prompts upgrade for 1.3 billion electricity meters
ABI Research finds Advanced Metering Infrastructure (AMI) and cybersecurity concerns are prompting the upgrade of 1.3 billion electricity meters by 2027.
Story image
Sift
Sift shares crucial advice for preventing serious ATO breaches
Are you or your business struggling with Account Takeover Fraud (ATO)? One of the latest ebooks from Sift can provide readers with the tools and expertise to help launch them into the new era of account security.
Story image
Data Center
Preventing downtime costs and damage with Distributed Infrastructure Management
Distributed Infrastructure Management (DIM) can often be a lifeline for many enterprises that work with highly critical ICT infrastructure and power sources.
Story image
BYOD / Bring Your Own Device
How zero trust can lead the battle against ransomware
SecOps teams champion a zero trust strategy to support the fight against the escalating risk of cybercrime and help monitor threat actors across a network.
Darktrace
Threat actors are exploiting weaknesses in interconnected IT/OT ecosystems. Darktrace illuminates your entire business and takes targeted action to stop emerging attacks.
Link image
Story image
CrescoData
SPS network now available to CrescoData eCommerce customers
CrescoData, a Pitney Bowes Company and PaaS business in the commerce space, says its customers can now connect to the SPS Commerce Retail Network.
Story image
DaaS
NetApp launches Spot PC, a new Desktop-as-a-Service solution
This is a new managed cloud DaaS solution with security, automation, observability and optimisation capabilities, designed for the needs of today.
Story image
Managed service provider
Barracuda MSP Day 2022 highlights MSP opportunities
Barracuda Networks has released a report showing global services-related MSP revenue is set to increase by more than a third in 2022 compared to 2021.
Story image
Artificial Intelligence
Gartner reveals top three tech trends for banks this year
Gartner says generative artificial intelligence, autonomic systems and privacy-enhancing computation are gaining traction in banking and investment services.
Story image
Vectra AI
Vectra’s inaugural Partner of the Year Awards revealed
APAC companies Baidam, Firmus, ShellSoft and Macnica have been recognised in Vectra AI's inaugural Partner of the Year Awards.