Human error blamed for increased recovery requests
Recovery from the cloud is a business necessity and recovery requests are dramatically increasing due to human error, Kroll Ontrack has said.
Ontrack Data Recovery engineering has reported that data recovery requests have increased in capacity “seven fold” since 2005 and the industry needs better innovation in disk failure recoveries.
“Virtual storage is a complex world. Consequently, human error is often the culprit of data loss from a virtual environment,” said Adrian Briscoe, General Manager, APAC, Kroll Ontrack. “Critical to our customers is not only our ability to perform these recoveries successfully, but also our ability to do so remotely; we are able to perform damaged volume recoveries while other volumes on the same system remain operating without impact.”
Small offices home offices (SOHO) are said to be the biggest drivers of data capacity growth. From 2005 to 2009, the worldwide Ontrack Data Recovery team increased the total amount of data recovered from 3.2 petabytes in 2005 to 14 petabytes in 2009.
“Corporations in contrast to SOHO’s are typically more selective regarding what to dispose and what to archive. Storage capacity, efficiency, cost, in addition to legal risk and regulations are common factors that drive what a corporation maintains and for how long,” added Briscoe.
“On the other hand, it is more common for SOHO’s to comingle personal, large data files such as pictures, videos and music with business information, driving up the size of their data recovery requests. Regardless of business type or capacity, it is important to be able to provide an immediate solution to reduce not only the impact on business continuity, but to shield an entity from the ramifications of failing to comply with the regulations that bind them.”
