Orion Health partners with Franklin Hospital for digital upgrades

Orion Health has entered into a contract with Franklin Hospital in Auckland, New Zealand to provide two key software systems: the Enterprise Patient Administration System (PAS) and Clinical Workstation. This partnership aims to speed up the hospital's digital transformation by integrating an Electronic Patient Record (EPR), which will be operational from April 2025, with the project beginning in September 2024.

Nia Williams, Sales Director at Orion Health, highlighted the company's expertise in transforming healthcare technology systems. "Getting the right healthcare data in the right place at the right time for people, carers and providers requires a concerted and coordinated effort. But it can improve the health experience for all, by revealing insights from data, unifying healthcare silos seamlessly and securely," Williams stated.

Williams added, "Orion Health provides comprehensive fit-for-purpose hospital systems that are cost effective. Our software enhances administrative functions, supports clinical workflows, and ensures the availability of crucial information across departments. This is how Orion Health’s systems empower clinicians and patients to close the care gap. Franklin Hospital’s commitment to robust digital health infrastructure will drive efficiency in ways that ultimately benefit patients."

The implementation of Orion Health’s software is expected to optimise a range of administrative and clinical functions within Franklin Hospital. The PAS will manage patient administration, surgical management, revenue cycle management, and inventory management, thus reducing the opportunity for errors and easing administrative burdens.

The Clinical Workstation will serve multiple purposes, including a clinical portal, progress notes, dynamic patient summary, and theatre and endoscopy dashboards. It is designed to provide a streamlined, error-free process for pre and post-procedure administration.

Dr Creasan Reddy, founder and CEO of Franklin Hospital, commented on the anticipated benefits of the new system. "Franklin Hospital specialises in endoscopy and surgical procedures. We serve more than 3200 patients each year. We provide high-skill, in-demand procedures that must be supported by detailed, reliable patient and procedure records," he said.

Dr Reddy added, "Having Orion Health’s PAS and Clinical Workstation on board will take the pressure off administrative tasks and allow us to focus on providing inclusive, world-class healthcare to our community."

Orion Health, based in Auckland, boasts a global team and has worked with hospitals and healthcare systems across North America, Europe, the United Kingdom, the Middle East, and the Asia-Pacific region. Their extensive experience will be beneficial in supporting Franklin Hospital’s efforts to upgrade its healthcare technology infrastructure.

Franklin Hospital, which opened in August 2021, has been a vital healthcare provider in the community, addressing the previously limited access to specialist appointments and surgical procedures that required travel to central Auckland. The hospital has assisted over 9600 residents with their health needs and carried out thousands of surgical and endoscopic procedures.

The new systems are expected to greatly enhance the efficiency of Franklin Hospital's operations, thus enabling the provision of better healthcare services to the local community.