Palmerston North council upgrades IT

ECM provider Open Text has been brought in to significantly improve the council's electronic access to records.

The Open Text eDOCS software is being used by around 450 council staff that required the need for stricter document version control and a more consistent use of terminology, the company said.

Liz Stockley, Information Manager, Palmerston North City Council, said, “Across the council we were very careful in the way we managed our own records but it was not always easy to share information between team members.”

The council expects that electronic access to records will enable staff to locate documents from any department faster and more easily, leading to improvements across the business.

Stockley continued, “We anticipate a significant reduction in storage space with only one version of each document being retained on the network. Although it was not the driver for this project, we also expect that eDOCS DM will assist the council in its compliance with the Public Records Act.”