IT Brief New Zealand logo
Technology news for New Zealand's largest enterprises
Story image

Top apps and services  revealed as organisations negotiate Covid-19

By Shannon Williams
Thu 10 Mar 2022

Organisations adopt collaboration and security tools with a vengeance, as they accelerate migration to the cloud, according to a new report.

Identity provider Okta has announced the findings of its eighth annual Businesses at Work report. The research explored what applications and services organisations in Asia Pacific and across the globe use to remain productive and secure.   

Businesses at Work 2022 takes a holistic look at Okta's network of 14,000 global customers and more than 7,000 integrations with cloud, mobile and web apps, and IT infrastructure providers to better understand the apps and services that powered work in 2021. The year's top apps include a combination of productivity suites, security solutions, and scheduling software.

"Ballooning infrastructure costs, rising cyberattacks, growing customer expectations for tailored digital experiences, and an increasingly dynamic workforce accelerated digital transformation in 2021," says Graham Sowden, Okta general manager for APAC. 

"As our relationship with technology deepens, the role of identity in providing seamless access between people and technology has become critical," he says.

IDC is predicting that by the end of 2022, half of the Asia Pacific economy will be based on, or influenced by, digital technologies.

Globally, collaboration and security tools are the two most popular categories of tools deployed through the Okta Integration Network, showing a 28% and 31% year-over-year growth respectively.

The power trio Google Workspace, Zoom, and Slack have won a large number of new customers across APAC. Google Workspace grew 68% YoY in terms of number of customers in the region, while Slack and Zoom grew 40% and 37%, respectively.

Also in APAC specifically, network security tool Palo Alto Networks GlobalProtect, workflow platform ServiceNow, email security tool Mimecast, and small business accounting software Xero were the most popular among customers.

Globally, collaboration tools like Notion, Figma, Miro, Airtable and monday.com saw a surge in customers throughout the year, in tandem with the rise of remote working.

Compared to the previous years report, 70% of the fastest-growing apps are new to the top 10. Clearly, the rapid shift to remote work drove firms to adopt new technologies to keep their workforces connected, secure and productive.
 
"Remote work has made content collaboration tools outright essential for corporations during the pandemic," says Sowden. 

"In particular, we see that videos and meetings continue to connect people in a remote world, especially in APAC, where employers are arming their employees with collaboration platforms such as Zoom."

Ricky Kapur, head of APAC at Zoom, adds, "We are proud to be recognised as one of APAC's most-used productivity applications and services. 

"Zoom is constantly innovating with our diverse ecosystem of partners, including Okta, to provide organisations with solutions that empower their hybrid workforce," he says.

"With employees wanting greater flexibility in where and how they work, we are committed to driving secure and seamless collaboration for employee engagement and overall company success."

Being able to access workflows and productivity tools from any location, on any device has turned into a business imperative. In fact, cloud migration is not just increasing, it's doubling, and complexifying, with organisations choosing to use multiple cloud platforms instead of putting all their cloud computing in one virtual basket. 

AWS remains the runaway favourite cloud platform globally, showing a 32% YoY growth last year and contributing to a total increase of 152% since 2018. Meanwhile, Google Cloud Platform (GCP) is boasting an increase of 40% since 2020, a whopping 365% from where it ranked in 2018.

The report found firms are also continuing to invest in security-related applications, with Netskope (a network security tool) now the fastest growing app worldwide by number of unique users and VMware's Workspace ONE (an endpoint management tool) remaining high on the list.

In addition, businesses are increasingly turning to higher assurance and adaptive forms of authentication like Okta Verify and WebAuthn to secure access to applications. Globally, SMS as a security factor dropped from 53% three years ago to 47% today, while security questions dropped 18% three years ago to 13% today.

The research suggests that even when organisations increasingly license productivity suites, they still want to invest in best-of-breed apps that mirror some of the apps licensed under the bundle.  

Of Okta's Microsoft 365 (the most popular app) customers globally, 33% deploy four or more best-of-breed apps, up from 20% four years ago, highlighting the growing importance of flexibility and functionality as employees work remotely. Some 38% also deploy Google Workspace, this year's third most popular app by number of customers. Another 43% use AWS, the second most popular app.

"This year's report clearly shows that organisations across the globe are leaning heavily into two areas: choice and collaboration," says Sowden. 

"This is a wise move and Okta is excited to be able to support some of APACs largest and most complex enterprises as they evolve their technology strategies."
 

Related stories
Top stories
Story image
Cybersecurity
What every CISO must answer to enable a best-in-class security operations program
It has been widely reported recently that South Australian government employees have been the victims of a cyberattack.
Story image
Identity and Access Management
The post-pandemic workforce requires secure IAM capabilities
HID Global discusses what identity and access management means for organisations in today's convoluted digital world.
Story image
Microsoft
Microsoft previews Power Platform website design offering
Microsoft has announced the preview of Power Pages, the fifth product in its Power Platform family, designed for low-code makers and professional developers.
Story image
SaaS
The paradox of change, and how to get around it
The business decision to technologically transform should not come from an IT department but from the business itself.
Story image
Cyber attacks
Devastating cyber attacks expected to hit energy sector
Energy executives anticipate life, property, and environment-compromising cyber attacks on the sector within the next two years.
Story image
Training
Trojan cyber attacks hitting SMBs harder than ever - Kaspersky
In 2022 the number of Trojan-PSW detections increased by almost a quarter compared to the same period in 2021 to reach 4,003,323.
Story image
CrescoData
SPS network now available to CrescoData eCommerce customers
CrescoData, a Pitney Bowes Company and PaaS business in the commerce space, says its customers can now connect to the SPS Commerce Retail Network.
Story image
Cybersecurity
Comcast to use ThreatQuotient for cybersecurity operations
Comcast, the parent company of NBC Universal and SKY Group, has chosen ThreatQ Platform and ThreatQ Investigations to meet their cybersecurity needs.
Booster
Booster Innovation Fund. A fund of Kiwi ingenuity – for Kiwi investors.
Link image
Story image
Sustainability
Aligned Data Centers increases sustainability-linked loan
Aligned Data Centers has increased its sustainability-linked loan from $375 million to $1.75 billion to speed up the next phase of its strategic growth.
Story image
Rackspace
Skills shortages hold orgs back from capitalising on cloud 2.0
Organisations are becoming more comfortable with sophisticated 'cloud 2.0' technologies, even as they confront difficulties in hiring and retaining IT talent.
Story image
Artificial Intelligence
Gartner reveals top three tech trends for banks this year
Gartner says generative artificial intelligence, autonomic systems and privacy-enhancing computation are gaining traction in banking and investment services.
Story image
Training
Infosec unveils role-guided cybersecurity training roadmaps
Infosec Skills Roles maps hands-on training and certifications to the 12 most in-demand cybersecurity roles to maximise training efficiency.
Story image
Digital Transformation
Digital transformation increasing business complexities
A new survey suggests businesses must re-examine their digital transformation approach to better help employees adapt to change.
Story image
Microsoft
Elevation of Privilege the top 2021 Microsoft vulnerability
BeyondTrust has released its 2022 Microsoft Vulnerabilities Report, finding that Elevation of Privilege is the top vulnerability category for the second consecutive year.
Story image
Check Point
Check Point and CCTV expert join forces to boost protection
The partnership will involve Check Point Quantum IoT Protect Nano Agent being embedded in Provision-ISR’s CCTV cameras for on-device runtime protection.
Story image
Manhattan Associates
Shortening the click-to-customer cycle through smart technologies
Speed of delivery without accuracy is a dealbreaker for consumers. How can retailers operating in an omnichannel environment overcome the challenge of click-to-customer cycle times.
Story image
Hybrid Cloud
Barracuda expands cloud-native SASE platform
"The expansion of Barracuda's cloud-native SASE platform for hybrid deployment models and IIoT environments solves a number of challenges."
Story image
MEC
MEC spending for private cellular networks to reach $5.8b
A new ABI Research report finds the revenue for Multi Access Edge Compute (MEC) deployments for private cellular networks will reach USD$5.8 billion by 2030.
Story image
Sustainability
SoftIron named global leader for efficient DC infrastructure solutions
SoftIron has been named a global leader for supplying energy-efficient data infrastructure solutions for core-to-edge data centers after an assessment by Earth Capital Ltd.
Story image
Data Center
Preventing downtime costs and damage with Distributed Infrastructure Management
Distributed Infrastructure Management (DIM) can often be a lifeline for many enterprises that work with highly critical ICT infrastructure and power sources.
Story image
Sustainability
Equinix announces milestones on sustainability commitments
Equinix has released its 2021 Sustainability Report which outlines progress, innovation and accomplishments on key ESG commitments.
Story image
New Relic
New Relic launches vulnerability management platform
New Relic has introduced New Relic Vulnerability Management to help organisations find and address security risks faster and with greater precision.
Story image
Vectra AI
Vectra’s inaugural Partner of the Year Awards revealed
APAC companies Baidam, Firmus, ShellSoft and Macnica have been recognised in Vectra AI's inaugural Partner of the Year Awards.
Story image
Infosys
Consumer relationships with digital services continues to change
Two years of pandemic-induced reliance on technology for work has altered our relationship with digital apps and services, new research has found.
Story image
Digital Transformation
Harnessing digital innovations to maximise loyalty programmes and improve CX
When it comes to the retail sector, merchants have never had access to so many different client touchpoints and data to understand their customers better.
Story image
Alteryx
Alteryx releases updates, empowers data insights for enterprise
Alteryx has released new advancements designed to aid enterprises with cloud analytics, democratise insights and ensure data governance.
Story image
Microsoft
Microsoft, Cloudian partnership offers data center flexibility
Cloudian’s HyperStore object storage platform is now integrated and validated to work with Microsoft SQ Server 2022, offering more flexible and scalable data centers.
Story image
Digital Marketing
Similarweb acquires SEO and rank tracking company Rank Ranger
Digital intelligence company Similarweb, which specialises in analysing web traffic, has acquired Rank Ranger, a market leader in SEO and rank tracking.
Story image
Silver Peak
The path to an adaptive, modern network
Managing and securing the network looks different than it did just two years ago—especially given that most of these networks are made up of multi-generations of infrastructure stitched together over time.
Story image
DaaS
NetApp launches Spot PC, a new Desktop-as-a-Service solution
This is a new managed cloud DaaS solution with security, automation, observability and optimisation capabilities, designed for the needs of today.
Story image
BYOD / Bring Your Own Device
How zero trust can lead the battle against ransomware
SecOps teams champion a zero trust strategy to support the fight against the escalating risk of cybercrime and help monitor threat actors across a network.
Story image
Red Sift
Entrust expands strategic partnership with Red Sift
Entrust has expanded its strategic partnership with Red Sift to make it easier for businesses to adopt Brand Indicators for Message Identification (BIMI) standards for email identification and security.
Story image
Women in Technology
Huawei webinar emphasises the importance of women in tech
Industry findings by Coursera discussed as part of a webinar jointly organised by Huawei and Reuters Events found 6% more women enrolled in tech courses this year than in 2021.
Story image
Artificial Intelligence
Frost & Sullivan recognises Genesys as leader in new reports
Frost & Sullivan has recognised Genesys as a leader in the cloud contact centre market for its robust cloud and digital capabilities.
Story image
Surveillance
i-PRO releases smallest AI-based surveillance camera on the market
The new i-PRO mini network camera is now available, with a pocket-sized form factor and full AI analytics functionality.
Story image
Data Protection
Information management capabilities to meet privacy requirements
Organisations with customers or operations across more than one country face a spate of new and proposed privacy and data protection laws.
Darktrace
Threat actors are exploiting weaknesses in interconnected IT/OT ecosystems. Darktrace illuminates your entire business and takes targeted action to stop emerging attacks.
Link image
Story image
Sift
Sift shares crucial advice for preventing serious ATO breaches
Are you or your business struggling with Account Takeover Fraud (ATO)? One of the latest ebooks from Sift can provide readers with the tools and expertise to help launch them into the new era of account security.
Story image
Innovation
Fastly acquires Glitch, enables faster developer innovation
"This acquisition brings together two of the worlds best ecosystems for application development into a single, seamless developer experience."
Story image
Digital Signage
MAXHUB's Digital Signage range to bolster boardroom productivity
The new MAXHUB Digital Signage technology is purpose-built to make every kind of team meeting more effective.
Story image
Cybersecurity
Cybersecurity prompts upgrade for 1.3 billion electricity meters
ABI Research finds Advanced Metering Infrastructure (AMI) and cybersecurity concerns are prompting the upgrade of 1.3 billion electricity meters by 2027.
Story image
Cybersecurity
Accenture - a collective security approach a driving factor for cyber resilience
With the approaching Davos World Economic Forum upon us, it is even more imperative to discuss the impact of cybersecurity on business operations leading into the future.
Exabeam
Find out how a behavioural analytics-driven approach can transform security operations with the new Exabeam commissioned Forrester study.
Link image