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Why strengthening information security is essential for every successful cloud service provider

By Contributor, Wed 1 Sep 2021

Migration to the cloud has accelerated in recent times, to help organisations continue to operate remotely in response to COVID-19. It has proven to be a powerful and useful set of technologies with significant benefits, even for the smallest of enterprises.

However, whilst adopting a cloud-first strategy brings vast opportunities, being aware of the security, data privacy and compliance challenges that it can pose, is essential to offering an effective service to cloud users. 

The key watchouts

5,255 data breaches were reported in APAC alone in the last year, 85% of which involved human error, as stated in the Verizon 2021 Data Breach Investigations Report.

Phishing was present in 36% of the reported data breaches, an increase of 25% from the year prior. A lack of awareness and visibility to security vulnerabilities can lead to an organisation failing to identify potential risks, while a lack of transparency can make it difficult to rationally evaluate whether information is continuously being stored and processed securely, or in accordance with ever changing data privacy regulations.

Cloud providers need to be aware of what the threats are and have best practice information security measures in place to minimise risk, enhance visibility and provide reassurance to users.

Addressing information security challenges

In the last year ‘social engineering’, a psychological manipulation method used to trick users into making security errors and giving away confidential information, caused the highest number of breaches.

Cloud service providers need to reassure users that they are aware of such risk and have measures in place to successfully manage these threats to help ensure information resilience. 

Addressing challenges effectively means combining both data protection and compliance and operational considerations, for instance: 

  • Striking a balance between operational agility, data protection and compliance
  • Deploying consistent security policies 
  • Recognising the roles and responsibilities of your team and how they contribute to information security success
  • Embedding education and training programmes to help your team to be aware of any potential threats  
  • Actively engaging with the behaviours and habits outlined by an information security framework.


ISO/IEC 27001 Information Security - your pathway to success

Successful cloud adoption requires investing in regular employee training so that information security becomes a priority and part of the company’s culture. Internationally recognised, ISO/IEC 27001 Information Security Management, is an excellent framework that helps organisations manage and protect their information assets so that they remain as safe and secure as possible. 

It helps you to continually review and refine the way you do this, not only for today but also for the future. 

The benefits of implementing ISO/IEC 27001 include:

  • Reduced operational risk
  • Improved internal business confidence
  • Improved customer satisfaction.

Through increased visibility into potential information security risks, ISO/IEC 27001 helps to protect your business, your reputation and adds value.

Organisations should take the necessary steps to implement a secure and resilient cloud-first strategy to sustain business success.

BSI provides an expansive range of solutions to help organisations address challenges in information management and privacy, security awareness and compliance so your cloud services continue to be successful and resilient.

Click here if you're in Australia and click here if you're in New Zealand.

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