Australian stories - Page 84

Optus and NICE have launched a new contact centre system at Great Southern Bank, cutting customer wait times to just 30 seconds for 80% of calls.

LearnUpon has appointed Fiona Sweeney as the new Director for the Asia-Pacific region, underscoring its commitment to enhancing market presence in Australia.

A global economic study warns that Generative AI could threaten up to AUD$35 billion in income for music and audiovisual creators by 2028.

Education Perfect's AI-feedback tool shows a 47% improvement in student performance across trials in over 100 Australian and New Zealand schools.

Zendesk has appointed Mitch Young as Senior Vice President for Asia Pacific, tasked with driving the company's growth in key markets like Australia and India.

StackAdapt has appointed Alessandra Alessio as Director of Marketing for the APAC region, aiming to boost brand presence and growth initiatives.

Genetec's 2025 State of the Physical Security Report reveals a shift towards hybrid cloud strategies in Australia and New Zealand, with 38% of firms favouring this approach.

As 2025 approaches, cybersecurity experts warn of heightened threats from advanced AI and geopolitical tensions, urging organisations to innovate for resilience.

Vectra AI's 2025 predictions highlight the critical role of AI in cybersecurity for Australia and New Zealand, emphasising the need for measurable outcomes.

Senetas has appointed Andrea Van Unen-Smith as Chief Marketing Officer, bringing over 20 years of technology marketing expertise to the role.

HP's Neil Westhof is spearheading the integration of AI into printing solutions, aiming to enhance user experience and redefine printing by 2025.

In an exclusive interview, Qualys' MD for Australia and New Zealand, Sam Salehi, discusses evolving cybersecurity challenges and the importance of basic practices.

Kirat Khara of Lenovo discusses AI's rising influence in ANZ businesses, highlighting the urgency for channel partners to educate and maximise its potential.

MEQ and Alliance Group have teamed up to offer farmers AI-driven insights into lamb and beef quality, enhancing livestock management decisions.

Avanade is urging mid-market firms to rethink AI adoption, focusing on a people-centric approach amid concerns over job displacement and workplace dynamics.

Neat forecasts that by 2025, AI and 5G will significantly transform video collaboration, driven by a projected global IT spend of USD $5.74 trillion.

Instarem's 2024 SME Spend Barometer reveals evolving spending habits of SMEs in Singapore, Australia and Malaysia amid economic pressures and digital transformation.

Atturra has acquired New Zealand's Plan B for NZD20M to enhance its cloud and managed services, expanding its reach across Australia and New Zealand.

PanaAI has partnered with Junee to build the most powerful NVIDIA AI supercomputer in the Southern Hemisphere, set to launch in Australia by early 2025.

Black Friday, now a vital part of the retail scene in Australia and New Zealand, is set for record sales in 2024 as consumers seek big savings amid rising costs.