Change Management stories
Enterprise customers at One NZ now get mobile services in minutes, after the telco linked Salesforce, Oracle and internal systems with UiPath.
Growing concerns over data sovereignty and AI governance are likely to shape more technology spending in New Zealand as Spectrum bolsters its sales push.
The deal gives clients access to an AWS workplace assistant as firms race to move AI from pilots into daily operations.
It aims to cut alert fatigue and speed investigations by using network data to prioritise issues and automate routine remediation for IT teams.
Production infrastructure teams can now deploy governed AI agents, after Itential opened FlowAI to general availability following six months of testing.
The move has cut month-end work and lifted invoice processing, while avoiding costly customisation and easing future upgrades.
AI deployments are failing at scale because most systems lack the context needed to stop agents hallucinating, Celonis says.
Enterprises testing AI agents in production will get parameter-level policy checks and step-up approval for risky actions through a new Ory-Tetrate setup.
Delaying the European Union's high-risk AI rules may force firms to redesign systems later, adding cost and leaving users exposed meanwhile.
AI is freeing OpenAI's finance staff from routine work, shifting effort towards analysis, controls and judgement across tax and investor relations.
Australian firms can avoid costly upgrade pain and AI risks by pairing Clean Core with governed data and trusted partners.
Teams juggling three or more request platforms are more likely to lose revenue as incomplete internal requests slow work, a Zapier survey found.
Media firms now face a fragmented market where ad revenue has overtaken subscriptions, making end-to-end automation a commercial necessity.
The full rollout could reduce administration and compliance burdens for Patronus Partners as wealth managers look to join up legacy systems with AI.
Delayed approvals and error-prone payments are still hobbling UK finance teams, with only 15% saying accounts payable is fully automated.
AI-powered analytics can cut avoidable calls, speed issue resolution and uncover product gaps before they dent customer satisfaction.
Use in Australia has jumped sixfold since January, with half of Codex activity now coming from marketers, analysts and other non-technical staff.
Enterprises may struggle to scale AI without clearer records of systems and processes, Lucid said, as it adds LeanIX and Ardoq links.
Pressure to modernise is being slowed by weak demand and ageing systems, with 35% of retailers citing return on investment as a key barrier.
Pressure to show returns is exposing weak data, governance and skills, leaving many pilot projects stuck before they reach production.