Conversational AI stories - Page 7

Pendo rolls out Agent Analytics to help companies track AI agents in real workflows, spot friction points and turn usage data into improvements.

Brands are ditching fragmented martech stacks for centralised platforms as AI, richer messaging and costs expose the limits of siloed channels.

Agentic AI is set to move from hype to frontline tool by 2026, autonomously steering cyber defence workflows and search-led marketing.

Rithum links its commerce platform to Stripe's Agentic Commerce Suite, enabling AI agents to handle product discovery and payments end-to-end.

Simwood launches WhatsApp Business voice integration, linking Teams, SIP and UCaaS tools to more than three billion WhatsApp users.

Huwise launches Huwy, an AI chat agent embedded in its data marketplace to help non-experts search, explore and use corporate data.

LG has unveiled its CLOiD home robot as the centrepiece of a sweeping AI strategy linking homes, cars and commercial systems.

Freshworks rolls out new AI tools for Freshdesk to unify channels, cut agent drudgery and boost resolution speeds for service teams.

Samsung sets out unified AI vision at CES, turning TVs, appliances and health services into connected 'companions' in daily life.

Samsung has unveiled a sweeping 'Companion to AI Living' vision at CES 2026, putting AI at the heart of TVs, appliances and digital health.

Commvault predicts Asia-Pacific enterprises will pivot from AI experiments to resilient, sovereign “trusted autonomy” by 2026.

OpenAI is turning ChatGPT into a software platform, opening a built‑in app directory where users can discover and install third‑party tools.

Replit's new ChatGPT integration lets users build, preview and refine live apps directly in the chat window, streamlining software creation.

Zoho launches unified spend management and AI-driven billing tools, aiming to give large enterprises tighter control over finances.

Christchurch-built AI platform Caitlyn stars at AWS re:Invent, showcasing secure, explainable enterprise search for sensitive data.

APAC enterprises plan big 2026 AI spend, pivoting from chatbots to sovereign RAG and hyperscale platforms to meet strict data rules.

ServiceNow buys AI assistant specialist Moveworks to create a single conversational 'front door' into automated workflows across the enterprise.

LG is marking a decade of its Signature brand at CES 2026 with AI-first 'quiet luxury' fridges, ovens and design-led appliance ranges.

Zoom unveils AI Companion 3.0, adding agentic workflows, a browser hub for work orchestration and standalone access from USD $10 a month.

Adobe embeds Photoshop, Express and Acrobat inside ChatGPT, giving hundreds of millions free, conversational access to its creative tools.