Employee Experience (EX) stories
Freshworks boosts AI revenue with a 15% rise in quarterly revenue and launches Freshservice for Business Teams, expanding beyond IT departments.
Qualtrics appoints AI veterans and pledges USD $500 million to advance purpose-built AI for transforming customer and employee experience management.
ControlUp has launched customisable dashboards in its ONE platform, offering real-time and historical data insights to enhance digital employee experience management.
Cloudflare has appointed Pat Breen as Area Vice President for Australia and New Zealand to drive growth and strengthen regional operations.
Qualtrics appoints Raen Lim as Managing Director for Asia Pacific and Japan to drive growth and AI adoption across the region's diverse markets.
TeamViewer and Salesforce have unveiled an AI-powered integration for IT support, aiming to streamline remote assistance and boost digital workplace productivity.
Dayforce expands its partnership with Microsoft to embed AI agents in HR and payroll, streamlining workflows and boosting efficiency for organisations.
Just 8% of HR leaders trust their managers have the skills to use AI effectively, despite rising employee performance demands linked to AI use, says Gartner.
A survey of 164 Australian CEOs finds 81% value branding, yet only 16% plan to boost brand investment, highlighting a gap in structured brand management.
WorkBuzz has launched Perspectives, an AI tool that swiftly decodes employee survey feedback into actionable insights for business leaders and HR teams.
Dyna.Ai will showcase its AI tools for finance at Singapore Fintech Festival 2025, highlighting real-world applications driving efficiency and growth in the sector.
Manhattan Associates has been ranked among Singapore's top five workplaces for 2025, with all employees reporting a positive and inclusive work environment.
Direct AI experience boosts optimism among 60% of US logistics staff, with 93% of frequent users viewing AI's impact positively in freight operations.
AI is revolutionising employee experience measurement in UK firms, shifting from annual surveys to real-time insights that boost morale and retention.
Zapier has named Brandon Sammut as its first Chief People & AI Transformation Officer to champion a culture-first approach to AI adoption and workplace change.
Nearly all Australian finance teams using AI and automation report measurable benefits, including productivity and revenue growth, finds new research.
The Choctaw Nation uses Oracle AI to boost efficiency, automate services, and preserve their language, benefiting over 250,000 tribal members in Oklahoma.
Atturra has partnered with the Australian Payroll Association to enhance payroll compliance and support, helping businesses meet changing awards legislation.
Australia leads the digital accessibility revolution, adopting WCAG 2.2 standards to ensure online inclusion for all, including 4.4 million with disabilities.
Kytec has rebranded and expanded its managed IT services to help Australian SMBs adopt AI-driven transformations and stay competitive in the evolving market.