Helpdesk stories - Page 2
Choosing an outsourcing partner
Thu, 1st Sep 2011
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data protection
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partner programmes
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helpdesk
New Zealand's SMEs are increasingly outsourcing IT support for better efficiency and savings. What should they consider when choosing a partner?.
Cold calling scam targeting Kiwis
Thu, 28th Oct 2010
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malware
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cybersecurity
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microsoft
NetSafe warns New Zealanders of a growing cold calling scam where fraudsters impersonate IT support to plant malware or charge for fake fixes.
Major outage strikes Orcon
Tue, 5th Oct 2010
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helpdesk
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orcon
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outage
Orcon faces a second major network outage today, following an initial disruption this morning caused by a power issue with a third-party vendor.