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Joy Corso stories

Joy Corso is an insightful writer whose recent work explores the transformation of consumer behavior in response to the COVID-19 pandemic. Her analysis highlights the significant shift towards digital engagement, offering readers a glimpse into the evolving landscape of consumer-business interactions.

Through her stories, readers can learn about the increasing importance of dynamic digital experiences. Corso's focus on how preferences have changed, such as the remarkable rise in video chat demand, provides valuable insights for businesses seeking to adapt to new consumer expectations and navigate the challenges of a rapidly changing environment.

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COVID-19 era sees consumers calling for dynamic digital experiences

Tue, 16th Nov 2021
Half of consumers have increased their digital engagement with businesses during the pandemic, with video chat preference surging 300%, says Vonage research.