Kate Tulp stories

Kate Tulp is an insightful author whose recent works delve into the evolving landscape of technology and customer service. Her stories reflect a keen understanding of industry dynamics, particularly in the context of New Zealand's business environment.

Through her article about Deloitte's appointment of Shiva Thomas, Tulp explores the importance of experienced professionals in enhancing technology solutions within the risk advisory sector. This piece highlights the significance of qualified individuals in driving innovation and strategic advancements.

Tulp's coverage of Fujitsu Aotearoa NZ's initiative to offer Te Reo Māori translation services on ServiceNow demonstrates her awareness of cultural inclusivity in technology. This story not only sheds light on corporate responsibility but also emphasizes the importance of accessibility in digital platforms.

Moreover, her examination of New Zealanders spending 22 million hours on hold underscores a critical issue in customer service efficiency. Tulp presents data that supports the need for improved customer interactions, revealing how service quality can influence consumer behavior.

Readers can gain valuable insights from Tulp’s articles about industry trends, cultural considerations in technology, and the impact of service quality on customer experiences. Her work encourages reflection on how businesses can adapt to the changing expectations of their clients.