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Workiva launches AI agents for reporting & compliance
Software-as-a-Service

Workiva launches AI agents for reporting & compliance

The new tools aim to cut manual checks for finance and compliance teams while preserving audit trails across regulated disclosures.

By Mark Tarre • 4 min read • 3 days ago
Synsira launches local AI tool for private file searches
Data Protection

Synsira launches local AI tool for private file searches

Privacy-conscious professionals can now search sensitive files on-device, as Synsira's Kind Local Pro keeps data off cloud servers.

By Mark Tarre • 3 min read • 4 days ago
AI is everywhere, but where's the return?
Manufacturing

AI is everywhere, but where's the return?

Businesses are under pressure to show AI payback as 81 per cent of Australian staff lose time each month to dysfunctional IT.

By Tristan Ohlenrott • 4 min read • 4 days ago
DXC joins ElevenLabs funding round in voice AI push
Software-as-a-Service

DXC joins ElevenLabs funding round in voice AI push

The deal gives DXC access to ElevenLabs' voice AI as enterprises race to automate customer service and internal workflows.

By Mark Tarre • 4 min read • 5 days ago
AI users spend more time on coordination, study finds
Software-as-a-Service

AI users spend more time on coordination, study finds

Managers using AI daily are spending 20.3 hours a week on coordination, with status meetings and re-explaining work driving the loss.

By Karen Joy Bacudo • 4 min read • 5 days ago
Iron Mountain names Del Giudice as ANZ Managing Director
Data Protection

Iron Mountain names Del Giudice as ANZ Managing Director

Demand for data management and AI services is rising in Australia and New Zealand, and Iron Mountain has hired Dominic Del Giudice to capitalise.

By Sean Mitchell • 3 min read • 5 days ago
Cohesity mitigating shadow AI by empowering staffers
Customer Relationship Management

Cohesity mitigating shadow AI by empowering staffers

Approved AI tools are cutting shadow use by staff, but Cohesity warns the bigger risk is corrupted enterprise knowledge and weak governance.

By David Shilovsky • 5 min read • 5 days ago
Why a traditional LMS falls flat for the frontline
Software-as-a-Service

Why a traditional LMS falls flat for the frontline

On the shop floor, course completions can mask gaps in safety, compliance and productivity, leaving managers with a false sense of readiness.

By Andy Nicholas • 8 min read • 5 days ago
Google adds trust & provenance to Open Knowledge Format
Data governance

Google adds trust & provenance to Open Knowledge Format

Users can now judge whether analytics knowledge is current and verified before relying on it, as Google's Open Knowledge Format adds new metadata fields.

By Sean Mitchell • 4 min read • 6 days ago
Two-thirds of firms delay Copilot over SharePoint risks
Data Protection

Two-thirds of firms delay Copilot over SharePoint risks

Worries over exposed SharePoint data have led many businesses to pause Microsoft Copilot, with senior executives the most cautious.

By Sean Mitchell • 3 min read • Last week
DevRev launches Voice AI for customer support calls
Software-as-a-Service

DevRev launches Voice AI for customer support calls

The rollout puts pressure on support teams to resolve calls without losing context, as rivals race to turn voice from routing tool into action.

By Mark Tarre • 4 min read • Last week

Stories from Other Regions

Knowledge Management stories

CTERA links Microsoft Copilot to enterprise file data
Hybrid Cloud

CTERA links Microsoft Copilot to enterprise file data

The integration lets staff query authorised files across hybrid environments without moving sensitive data into Microsoft 365 repositories.

By Mark Tarre • 4 min read • 3 days ago
Legora acquires Wexler to boost legal fact finding
Software-as-a-Service

Legora acquires Wexler to boost legal fact finding

The deal gives Legora a London engineering hub and technology to sift over 1,000,000 documents per case for disputes teams.

By Sean Mitchell • 3 min read • 3 days ago
UK firms face AI value gap as client pressure mounts
Software-as-a-Service

UK firms face AI value gap as client pressure mounts

Britain's legal and accounting firms risk losing business as clients demand AI-led quality gains that few providers are delivering.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Bass, Berry & Sims launches Summer AI Lab for associates
Generative AI

Bass, Berry & Sims launches Summer AI Lab for associates

A firmwide AI trial has produced tools to streamline repeat deal work, as 43 summer associates built prototypes with Vanderbilt University.

By Sofiah Nichole Salivio • 5 min read • 5 days ago
Ansarada upgrades AiDA for prompt-first dealmaking
Software-as-a-Service

Ansarada upgrades AiDA for prompt-first dealmaking

Deal teams can now query sensitive transaction data without leaving Ansarada's secure environment, as the platform adds prompt-first AI tools.

By Sean Mitchell • 3 min read • 6 days ago
Community Fibre picks Luminance for contract management
Software-as-a-Service

Community Fibre picks Luminance for contract management

The broadband provider aims to cut manual contract work and improve oversight as its supply chain and network footprint expand.

By Sofiah Nichole Salivio • 4 min read • Last week
Intezer launches Org Brain for AI SOC investigations
Security Information and Event Management

Intezer launches Org Brain for AI SOC investigations

Security teams may cut repeated mistakes as Intezer's new memory system keeps AI SOC investigations aligned with changing users and assets.

By Sean Mitchell • 4 min read • Last week