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LogMeIn news stories

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Contact Centre
GoTo launches a customer communications solution for SMBs
GoTo, formerly known as LogMeIn, has announced the evolution of its Contact-Center-as-a-Service (CCaaS) solution within the GoTo Connect product. 
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LogMeIn
LogMeIn changes name to GoTo; releases new product portfolio
"We understand their particular challenges and have the focus and resources needed to address these pain points to better serve their dynamic working environments.”
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LogMeIn
LogMeIn spins out LastPass as standalone company
LogMeIn says it plans to invest further in LastPass, particularly across the go-to-market functions, engineering, and the overall customer experience.
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Passwords
Increased volume of cyberattacks not translating to safer password practices
"As we continue to grow our online presence, we need more robust protection for our online information."
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LogMeIn
New and improved admin portal for LogMeIn's GoToConnect
LogMeIn has announced a new administrative portal for its unified communications and collaboration (UCC) product, GoToConnect. 
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Contact Centre
LogMeIn has added new features to its contact centre platform to help retain customers
LogMeIn has announced a new contact centre outbound calling solution for GoToConnect, aimed at sales organisations and expanded inbound capabilities. 
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Remote Working
Remote working is here to stay, but do business leaders trust employees?
Remote work is at a crossroads. While necessitated by the pandemic, workers have reaped the benefits of greater flexibility that they are now not willing to go without.
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Remote Working
IT leaders rehash remote work tools for long-term prosperity - LogMeIn study
The security and scalability of software and tools used to support remote working is being called into question by many IT leaders
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VPN
Why cybersecurity and employee experience go hand-in-hand
Each individual represents an access point into the network, and one compromised user can result in a cascade of ramifications with long-lasting consequences.
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Remote Working
Has the crisis killed the perimeter?
The recent pandemic and the shift en masse to remote work has highlighted many of the shortcomings of perimeter-centred security, further cementing that it is no longer a valid option for the future of work. 
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Identity and Access Management
Webinar: How IAM counters the complex threat landscape
In this webinar, experts will discuss how identity access management (IAM) and cyber hygiene best practice can help organisations fight back against escalating cybercrime activities.
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Identity and Access Management
LogMeIn report outlines identity management's role in creating business trust
More resources are funnelled into identity and access management (IAM) than any other IT security area.
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LastPass
Three ways to protect your business in the cloud
A modern BYO-anything workforce means more access points, hidden apps and hurdles to secure across the organisation.
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Cybersecurity
3 risk mitigation tips to protect your remote working team
How your employees can continue working productively while staying safe regardless of where they work from.
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Instructure
Private equity deals in tech sector hit $11.79bn
Verint Systems, LogMeIn and Instructure were among the top deals secured in the month.
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Unified Communications
LogMeIn announces marketplace and new integrations
New integrations for the GoTo portfolio include Salesforce Lightning, Theta Lake, Clio, Zoho and Prezi.
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Passwords
Password habits still key obstacle to business’ security - LogMeIn
The report found that while more businesses are investing in security measures like multi-factor authentication (MFA), employees still have poor password habits.
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Unified Communications
IT leaders require UCC tools that adapt to changing workforce
Globally, 93% of respondents agreed that digital natives have different needs and expectations in the workplace, and over half of CIOs (56%) are looking to grow their collaborative software offering to meet that demand.
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Identity and Access Management
LogMeIn expands cloud identity capabilities with new offerings
Many small and medium-sized companies don’t have the resources to implement robust security programs.
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Artificial Intelligence
AI continues to widen CX success gap
Survey of global customer engagement leaders finds businesses not actively investing in AI are falling behind.
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Cybersecurity
Expert offers password tips to aid a stress-free sleep
For many cybersecurity professionals, the worries of the day often crawl into night-time routines - LogMeIn says better password practices can help.
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Remote Working
Remote working: The ticket to happier and healthier employees?
Businesses that allow employees to work remotely also reap the benefits of increased employee productivity, happiness and health.
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Customer experience
Businesses failing to grasp customer experience know-how
More than one third of customers are not impressed with their customer experience, while 83% say they’ve had at least one issue when interacting with a company.
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Microsoft
Meeting Solutions Magic Quad - The Leaders' pros and cons
LogMeIn, Zoom, Microsoft and Cisco are ‘Leaders’ in the Gartner Meeting Solutions Magic Quadrant. We look at the strengths and cautions for each.