Managed Service Provider (MSP) Stories

Global Stories

Managed Service Provider (MSP) stories

NETSCOUT adds MCP links to Omnis AI Insights platform suite

The upgrade gives IT teams direct access to curated network evidence in AI tools, helping cut token use while improving incident checks.

By Raphael Veloso • 4 min read • Today

Firewalls

HPE lifts networking outlook on AI demand & Juniper savings

AI-related demand is set to boost HPE's networking growth, with the company now forecasting higher margins and USD $800 million in Juniper savings by 2028.

By Raphael Veloso • 4 min read • Today

Ransomware

Most organisations lack mature 24x7 security operations

Many firms are still exposed to faster AI-driven attacks, with Logicalis finding 64 per cent lack mature round-the-clock security operations.

By Joseph Gabriel Lagonsin • 3 min read • Today

Hybrid Cloud

Westcon-Comstor opens London hub in UK investment push

The move underscores the distributor's UK commitment as sales and profit rise, while giving staff and partners a dedicated City base.

By Sofiah Nichole Salivio • 3 min read • Today

Network Security

WatchGuard names Allison Clarke to lead partner strategy

The hire puts partner programmes at the heart of WatchGuard's channel-only model as cybersecurity vendors race to simplify sales for MSPs.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday

Data Protection

Australia & New Zealand urged to act on cyber risks

Smaller firms across Australia and New Zealand face rising cyber losses as vendors warn that AI, cloud sprawl and quantum risks are widening exposure.

By Raphael Veloso • 8 min read • Yesterday

Malware

UK SMBs face cyber incidents amid basic security gaps

Nearly half of UK small businesses suffered a cyber incident last year, with phishing and unpatched flaws doing most of the damage.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Cloud Security

Orca launches AI partner platform to boost channel sales

Partners may win more business faster as Orca links rewards to lifecycle performance and uses AI to cut sales admin time.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago

Hybrid Cloud

NCC Group named in Forrester MDR services landscape

Buyers are demanding proof of faster containment and better outcomes as Forrester highlights a crowded MDR market with rising AI expectations.

By Joseph Gabriel Lagonsin • 3 min read • 4 days ago

Digital Transformation

GTIA acquires ASCII Group to expand channel community

ASCII members will gain access to GTIA's international network and research as the acquisition widens support for IT channel firms.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago

Network Security

AI pushes cyber awareness campaigns beyond passwords

Boards are being told that identity controls and staff training must catch up as AI makes phishing, impersonation and account takeovers harder to spot.

By Sofiah Nichole Salivio • 6 min read • 5 days ago

Stories from Other Regions

Managed Service Provider (MSP) stories

Fintech

Payments Canada approves six new members as Rail nears

The approvals expand direct access to Canada's payment rails as the Real-Time Rail nears, with six firms set to seek participation in 2026.

By Karen Joy Bacudo • 6 min read • Today

Digital Transformation

Air IT launches AI services to close SME decision gap

The new offer is aimed at helping smaller firms turn scattered AI trials into governed projects with measurable business value.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday

Hybrid Cloud

Westcon-Comstor named among UK's best workplaces in tech

The ranking reflects employee feedback on trust, job satisfaction and work-life balance as tech firms battle for talent and retention.

By Raphael Veloso • 3 min read • Today

Digital Transformation

blueAPACHE launches managed service for AI-era operations

Australian IT leaders facing tighter governance and cyber risks may gain more automated oversight as blueAPACHE reworks support around business outcomes.

By Mara Sugue • 4 min read • Today

Data Protection

Arms Cyber expands MSSP programme for SMB ransomware

The move lets managed security providers add ransomware resilience tools for SMB clients without losing control of sales, service or support.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday

Software-as-a-Service

Pdq expands api access & integrations across plans

IT teams will be able to automate more routine work as PDQ opens API access across all paid plans and adds new endpoints for custom fields, vulnerabilities and deployment status.

By Joseph Gabriel Lagonsin • 3 min read • Today