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Powered by ServiceNow’s digital workflow platform, the Now Platform, the new capabilities are also said to improve agent productivity by enabling them to more effectively collaborate and complete key tasks in Microsoft Teams.More

The headset is Microsoft Teams certified, and it performed very well during the remote launch, with voices crisp and clear. More

Every tool has a purpose, and with the latest integration users can now maximise productivity by choosing the right meeting solution for the task at hand.More

RealWear provides a purpose-built hands-free wearable device that can be used in extremely noisy industrial environments.More

“Recent events have re-enforced the importance of social context in learning, so collaboration, discussion, and teamwork are just as relevant in primary and secondary school as in vocational and higher education settings.”More

One local provider of Teams solutions is 2talk. The company provides a Microsoft Teams Direct Routing solution called DirectoR. More

Telecommunications providers, like New Zealand’s own Hero Internet, have worked with many customers to make the transition from traditional phone systems to Teams integration very simple. More

Microsoft Teams emerged as one of the most utilised solutions for previously on-premises office teams as they migrated their work into their living rooms and home-offices; but for some teams, Teams was missing a certain crucial functionality.More

With lockdowns returning on both sides of the Tasman, the need to integrate a quality telephony solution with Teams is greater than ever. 8x8’s Voice for Microsoft Teams is the answer for any organisation coming to the realisation that Teams’ voice capabilities just aren’t enough.More

"As different parts of the world were hit by COVID-19, life and work were changed overnight for everyone."More

“By integrating our platform with Teams, employees can draw upon expertise from anywhere in the organisation so they can provide experiences tailored for every customer.”More

New features include Lists, Universal Print, Yammer, Teams Rooms Premium, and more.More

OpenText Extended ECM, allows users to surface Teams content in context of relevant business processes across the enterprise, creating links with line-of-business systems and applications such as Salesforce, SAP, or Oracle.More

These new integrations, which were prompted by the recent move of many to remote working setups, enables users to give and receive feedback without having to leave the primary application where they are completing their work.More

The Trio C60 smart conferencing device and the Calisto 5300 personal speaker are bot Teams-enabled out of the box.More

Cloud collaboration is here to stay. Microsoft partner development manager details how to provide the right AV solution for every Teams customer.More

The new features are designed to enable Teams to be used as a central hub for individuals, groups, and families to collaborate, stay connected and organised, Microsoft states.More

Voyager struggled with keeping everyone in the business on the same page even before the lockdown. But it got a lot easier when they started using a simple, crucial tool.More

“We are dedicated to ensuring organisations meet their work-from-anywhere directives to increase responsiveness and resilience, while allowing employees to stay productive and effective in a mobile first world."More

Three of PagerDuty's solutions have received new automation and remote collaboration integrations, introduced to guide organisations through their digital transformations.More

NICE is working to certify the NICE Trading Recording System (NTR) under Microsoft’s Certified for Microsoft Teams certification program for compliance recording solutions.More

ASC’s Recording Insights app integrates into Teams and enables online videos and chats to be recorded and archived, while meeting market requirements and ensuring complete compatibility with Microsoft’s service.More

The company states funding will be used to increase market expansion in North America as well as expand its content provider partner network in direct response to the increased demand for the platform.More

Records, transcribes and analyses all communications through MS Team to ensure compliance, storing it all in the cloud. More