Technology news for New Zealand's largest enterprises
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ServiceNow extends Microsoft partnership with new Teams functionality
Powered by ServiceNow’s digital workflow platform, the Now Platform, the new capabilities are also said to improve agent productivity by enabling them to more effectively collaborate and complete key tasks in Microsoft Teams.
Hands-on review: EPOS Sennheiser Adapt 560 BT ANC enterprise headset
The headset is Microsoft Teams certified, and it performed very well during the remote launch, with voices crisp and clear.
GoTo & Microsoft Teams: A winning collaboration
Every tool has a purpose, and with the latest integration users can now maximise productivity by choosing the right meeting solution for the task at hand.
RealWear expands A/NZ reach with VExpress
RealWear provides a purpose-built hands-free wearable device that can be used in extremely noisy industrial environments.
D2L integrates Microsoft Teams into education training platform
“Recent events have re-enforced the importance of social context in learning, so collaboration, discussion, and teamwork are just as relevant in primary and secondary school as in vocational and higher education settings.”
Talk up a storm through Microsoft Teams with 2talk
One local provider of Teams solutions is 2talk. The company provides a Microsoft Teams Direct Routing solution called DirectoR.
Hero Internet brings Microsoft Teams calling to every NZ business
Telecommunications providers, like New Zealand’s own Hero Internet, have worked with many customers to make the transition from traditional phone systems to Teams integration very simple.
The ultimate integration - Microsoft Teams and the office phone
Microsoft Teams emerged as one of the most utilised solutions for previously on-premises office teams as they migrated their work into their living rooms and home-offices; but for some teams, Teams was missing a certain crucial functionality.
The limitations of Microsoft Teams telephony - and the solution
With lockdowns returning on both sides of the Tasman, the need to integrate a quality telephony solution with Teams is greater than ever. 8x8’s Voice for Microsoft Teams is the answer for any organisation coming to the realisation that Teams’ voice capabilities just aren’t enough.
Hybrid way of working the new normal - Microsoft
"As different parts of the world were hit by COVID-19, life and work were changed overnight for everyone."
Genesys announces native integration with Microsoft Teams
“By integrating our platform with Teams, employees can draw upon expertise from anywhere in the organisation so they can provide experiences tailored for every customer.”
Microsoft 365 packed full of new features
New features include Lists, Universal Print, Yammer, Teams Rooms Premium, and more.
OpenText expands on integration with Microsoft Teams
OpenText Extended ECM, allows users to surface Teams content in context of relevant business processes across the enterprise, creating links with line-of-business systems and applications such as Salesforce, SAP, or Oracle.
Culture Amp announces new integrations with Microsoft Teams and Slack
These new integrations, which were prompted by the recent move of many to remote working setups, enables users to give and receive feedback without having to leave the primary application where they are completing their work.
Poly announces new Trio device and new personal speaker
The Trio C60 smart conferencing device and the Calisto 5300 personal speaker are bot Teams-enabled out of the box.
Video: The channel partners’ guide to AV installation for Teams
Cloud collaboration is here to stay. Microsoft partner development manager details how to provide the right AV solution for every Teams customer.
Things are getting personal with Microsoft Teams
The new features are designed to enable Teams to be used as a central hub for individuals, groups, and families to collaborate, stay connected and organised, Microsoft states.
How a NZ business keeps staff connected and productive across the country
Voyager struggled with keeping everyone in the business on the same page even before the lockdown. But it got a lot easier when they started using a simple, crucial tool.
8x8 brings enterprise telephony to Microsoft Teams
“We are dedicated to ensuring organisations meet their work-from-anywhere directives to increase responsiveness and resilience, while allowing employees to stay productive and effective in a mobile first world."
PagerDuty announces new automation, remote working updates
Three of PagerDuty's solutions have received new automation and remote collaboration integrations, introduced to guide organisations through their digital transformations.
NICE working to certify compliance solution for Microsoft Teams
NICE is working to certify the NICE Trading Recording System (NTR) under Microsoft’s Certified for Microsoft Teams certification program for compliance recording solutions.
ASC launches Microsoft Teams communication recording app
ASC’s Recording Insights app integrates into Teams and enables online videos and chats to be recorded and archived, while meeting market requirements and ensuring complete compatibility with Microsoft’s service.
Content learning hub hits its stride during COVID-19, raises US$40m
The company states funding will be used to increase market expansion in North America as well as expand its content provider partner network in direct response to the increased demand for the platform.
ASC launches compliance recording solution for Teams
Records, transcribes and analyses all communications through MS Team to ensure compliance, storing it all in the cloud.