New Zealand Telecommunications Forum (TCF) Stories

Kiwi Stories

New Zealand Telecommunications Forum (TCF) stories

TCF appoints Barry Jordan as Chair of Telecommunications Dispute Resolution Board

TCF Telecommunications Dispute Resolution appoints Barry Jordan as chair of new-look board overseeing revamped dispute resolution scheme.

By Imee Dequito • 2 min read • Thu, 29th Jun 2023

Unified Communications

The NZ TCF endorses move by ComCom to promote TDR dispute scheme

New Zealand Telecoms Forum welcomes Commerce Commission's push for greater access to dispute resolution scheme.

By Mitchell Hageman • 3 min read • Tue, 19th Jul 2022

Unified Communications

ComCom welcomes new marketing codes for the telecom industry

New marketing codes for New Zealand's telecommunications industry aim to improve transparency and help consumers choose the right broadband service.

By Mitchell Hageman • 3 min read • Tue, 17th May 2022

Endpoint Protection

Mobile madness: Unpacking the business and personal risks of digital mobile in Aotearoa

Should Kiwis practice better smartphone security, and are they one swipe or tap away from a colossal data breach?.

By Mitchell Hageman • 7 min read • Thu, 27th Jan 2022

Malware

Scam Alert: Flubot malware hits New Zealand

New Zealand telecoms sector warns customers of a scam text message asking them to click on a link or download an app for delivery information.

By Shannon Williams • 6 min read • Thu, 30th Sep 2021

Unified Communications

Kiwis have 'world-class' broadband - TCF

New Zealand's telecommunications consumers are receiving good broadband services, according to a report from the Commerce Commission.

By Shannon Williams • 3 min read • Thu, 17th Dec 2020

Email Security

NZ telco industry's two golden rules for avoiding phone scams

New Zealanders are being urged to trust their instincts and be cautious of unexpected phone calls as part of International Fraud Awareness Week.

By Sara Barker • 4 min read • Tue, 17th Nov 2020

New Zealand Telecommunications Forum

Telco industry urges New Zealanders to recycle unwanted mobile phones

New Zealanders are being urged to recycle their old mobile phones as part of Recycling Week NZ, supported by the Telecommunications Forum.

By Shannon Williams • 3 min read • Mon, 19th Oct 2020

Unified Communications

ComCom seeks feedback on Chorus withdrawal from copper and broadband services

New Zealand's Commerce Commission is seeking feedback on a code designed to protect consumers as Chorus moves them from copper to fibre networks.

By Shannon Williams • 3 min read • Wed, 20th May 2020

Global Stories

New Zealand Telecommunications Forum (TCF) stories

Unified Communications

Commerce Commission releases draft report on telco dispute scheme

The number of complaints received by the Telecommunications Dispute Resolution Scheme has grown on average by 14% year on year.

By Shannon Williams • 3 min read • Wed, 1st Sep 2021

Unified Communications

The Commerce Commission warns telcos over unclear marketing

The Commerce Commission urgently seeks views on proposed marketing principles to reduce consumer confusion about alternative technology.

By Ryan Morris-Reade • 3 min read • Thu, 12th Aug 2021

Unified Communications

NZ telco industry welcomes ComCom review into dispute resolution scheme

New Zealand telcos back Commerce Commission's review into the Telecomms Dispute Resolution Scheme, says NZ Telecommunications Forum.

By Shannon Williams • 3 min read • Wed, 28th Apr 2021

Unified Communications

NZ telco industry welcomes ComCom 111 Contact Code

The telecommunications industry is committed to ensuring vulnerable customers can continue to access emergency services.

By Shannon Williams • 3 min read • Wed, 18th Nov 2020

Unified Communications

COVID-19 highlighted the importance of NZ's telecommunications networks -TCF

New Zealand's telecommunications networks will drive the post-COVID rebuild, says the New Zealand Telecommunications Forum.

By Shannon Williams • 4 min read • Fri, 7th Aug 2020

New Zealand Telecommunications Forum

Vodafone, Spark, 2degrees condemn cell site attacks

Vodafone, Spark, and 2degrees are urging communities to help stop arson attacks on cell sites, warning of severe impacts on connectivity and safety in Auckland.

By Shannon Williams • 3 min read • Tue, 19th May 2020

Unified Communications

Vodafone opens Essential Connectivity Hubs during COVID-19 lockdown

Vodafone New Zealand has opened 45 stores this week to support New Zealanders with essential services during the COVID-19 lockdown period.

By Shannon Williams • 4 min read • Tue, 31st Mar 2020

Unified Communications

NZ telcos to provide essential repair services using 'no contact' model

New Zealand telcos to offer essential modem and phone repairs via 'no-contact' collection as lockdown starts, ensuring connectivity during alert level four.

By Nick Forrester • 3 min read • Thu, 26th Mar 2020