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Opinion Stories - Page 3

Kiwi Stories

Opinion stories

The overlooked remedy for uncertainty? Go back to learning, says education pioneer academyEX
Artificial Intelligence

The overlooked remedy for uncertainty? Go back to learning, says education pioneer academyEX

As AI and economic insecurity reshape work, academyEX says adult education can boost confidence, resilience and adaptability at every age.

By Perrin Rowland • 6 min read • Last week
We can perform brain surgery, but healthcare is still drowning in paperwork
Artificial Intelligence

We can perform brain surgery, but healthcare is still drowning in paperwork

New AI tools could free up a third of a 15-minute GP appointment by cutting paperwork and keeping patients engaged between visits.

By Matt Krogstad • 7 min read • Last week

Global Stories

Opinion stories

Predictions 2027: The workplace productivity, equity and diversity shifts in the AI era
Digital Transformation

Predictions 2027: The workplace productivity, equity and diversity shifts in the AI era

Women and middle managers may shoulder more unpaid AI clean-up unless employers redesign jobs, recognition and leadership to make productivity sustainable.

By Prue Gilbert • 3 min read • 5 days ago
Predictions 2027: Why the future of work is 'AI and human' adjacent
Generative AI

Predictions 2027: Why the future of work is 'AI and human' adjacent

Businesses will need new workforce plans as AI agents begin sharing boardroom attention with people and reshaping how work is assigned.

By Angela Vidler • 6 min read • 5 days ago
Loyalty Predictions 2027: Why Strategic Partnerships and AI Transparency Will Take Centre Stage
Digital Transformation

Loyalty Predictions 2027: Why Strategic Partnerships and AI Transparency Will Take Centre Stage

Brands will face pressure to make AI-driven loyalty decisions explainable as partnerships and connected platforms reshape customer experiences in 2027.

By Jonathan Reeve • 3 min read • 5 days ago
Why AI, Trusted Data and Human Judgement Will Define Customer Experience for the Year Ahead
Customer Experience

Why AI, Trusted Data and Human Judgement Will Define Customer Experience for the Year Ahead

Brands will need cleaner data and tighter AI governance to avoid tone-deaf offers and ensure customer decisions still reflect human judgement.

By Bel Lloyd • 5 min read • 5 days ago
Predictions: Why AI, Customer Context and Measurable Value Will Define Loyalty in 2027
Customer Relationship Management

Predictions: Why AI, Customer Context and Measurable Value Will Define Loyalty in 2027

Brands will face sharper pressure in 2027 to prove loyalty spend lifts customer value, as AI exposes gaps in customer data and service.

By Billy Loizou • 4 min read • 5 days ago
Predictions: Experts Discuss the Future of Loyalty in the age of AI
Customer Relationship Management

Predictions: Experts Discuss the Future of Loyalty in the age of AI

Customer expectations are shifting toward relevance and recognition, forcing brands to move beyond points as AI changes how loyalty is delivered.

By Aaron Crowe • 5 min read • Last week
The Power of Partnerships and Interoperability in Loyalty
Customer Relationship Management

The Power of Partnerships and Interoperability in Loyalty

Businesses need more interoperable loyalty systems as customer data, marketing and offers increasingly span multiple teams and vendors.

By Aaron Crowe • 5 min read • Last week
CISI launches in Australia & New Zealand with AI push
Fintech

CISI launches in Australia & New Zealand with AI push

Regional finance professionals will gain access to CISI's AI ethics training and 2,000 learning resources after 5,000 members transferred from Finsia.

By Karen Joy Bacudo • 4 min read • Last week
AI agents will multiply your inference bill. Is your enterprise ready?
Generative AI

AI agents will multiply your inference bill. Is your enterprise ready?

The real risk is that autonomous systems can turn a modest pilot into a far larger inference bill unless firms plan for workload, not chat use.

By Xiamuxirifu Daoran • 5 min read • Last week
There is no such place as APAC
eCommerce

There is no such place as APAC

Influence in Southeast Asia now depends on local creator trust, as a single global brief can fail in one market and thrive in another.

By Wendy Wang • 5 min read • Last week
Infrastructure Flexibility Becomes A Competitive Advantage As Uncertainty Mounts
Semiconductors

Infrastructure Flexibility Becomes A Competitive Advantage As Uncertainty Mounts

Growing power constraints and AI demand are pushing firms towards infrastructure models that can adapt as costs, supply and workloads shift.

By Nathan Knight • 4 min read • Last week

Stories from Other Regions

Opinion stories

What Cybersecurity Leaders Can Learn from Naval Operations
Risk & Compliance

What Cybersecurity Leaders Can Learn from Naval Operations

For cybersecurity teams, the lesson is that resilience depends on disciplined communication, trusted expertise and clear decision-making under pressure.

By Cara Wolf • 5 min read • Last week
Even the dark web took PHP2Shell seriously
Cybersecurity

Even the dark web took PHP2Shell seriously

Forum operators moved quickly to shut down or restrict access after two critical PHP flaws exposed a route to remote code execution and stolen data.

By Ben Mudie • 4 min read • Last week
Beyond the Selfie: How EU AML Reform Could Reshape Customer Onboarding
Data Protection

Beyond the Selfie: How EU AML Reform Could Reshape Customer Onboarding

From July 2027, firms will face stricter proof-of-identity rules that could slow onboarding unless they adopt trusted digital credentials and better audit trails.

By Clive Bourke • 2 min read • Last week
How Chinese AI Data Vendors Can Earn Global Trust in Healthcare
Data governance

How Chinese AI Data Vendors Can Earn Global Trust in Healthcare

International buyers will judge Chinese healthcare data vendors on provenance, privacy and auditability, not low prices, as trust becomes the real test.

By Edmund Ng • 5 min read • Last week