Process automation stories
Lobster appoints Emanuel Eibach as CFO to drive global growth
Today
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supply chain
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ipo
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cfo
Lobster appoints Emanuel Eibach as CFO to boost global growth, leveraging his 20 years of financial leadership in scaling software firms and M&A expertise.
ReliaQuest launches GreyMatter automation to speed threat response
Last week
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uc
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cloud security
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advanced persistent threat protection
ReliaQuest unveils GreyMatter Workflows, automating security operations to cut response times by 64% and reduce manual tasks by over half.
Air Niugini transforms payroll with Ramco Payce in four countries
Last week
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digital transformation
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hcm
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partner programmes
Air Niugini has implemented Ramco Payce to transform payroll for 2,000+ staff across four countries, enhancing efficiency and digital operations.
UiPath modernises ERP with Deloitte using agentic automation
Last week
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digital transformation
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rpa
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erp
UiPath and Deloitte have revolutionised ERP by integrating agentic automation in a SAP S/4HANA upgrade, boosting efficiency and automating 85% of finance workflows.
Agentic AI and Saas - The next chapter in CX
Last week
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saas
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digital transformation
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cx
Agentic AI is set to revolutionise SaaS customer service by autonomously resolving 80% of common issues, transforming user experience by 2029.
NTT DATA launches EPAS service to boost Salesforce Agentforce AI
Last week
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digital transformation
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martech
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ai security
NTT DATA launches a new EPAS service to enhance adoption of Salesforce’s Agentforce, enabling enterprises to deploy autonomous AI agents alongside human teams.
Make unveils Make Grid for real-time automation & AI mapping
Last week
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saas
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digital transformation
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rpa
Make launches Make Grid, a real-time visual map providing firms with complete oversight of their automation and AI workflows to manage complexity and scale.
Over 40% of agentic AI projects set for cancellation by 2027
Last week
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digital transformation
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rpa
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risk & compliance
Over 40% of agentic AI projects are predicted to be cancelled by 2027 due to costs, unclear value, and risk issues, finds Gartner research.
Exclusive: Zoho pushes AI frontier with privacy-first agentic tools
Last week
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crm
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mfa
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rpa
Zoho launches privacy-first AI agents that automate complex tasks, enhancing business workflows without compromising customer data security or adding extra costs.
Exclusive: UiPath's Feiran Hao explains why humans still have the final say in agentic AI
Last month
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digital transformation
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rpa
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supply chain
UiPath's Feiran Hao reveals why businesses let AI recommend but reserve final decisions for humans, as agentic AI tools still evolve in automation.
Thyssenkrupp boosts supply chain with Celonis AI technology
Last month
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data analytics
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supply chain
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ai
Thyssenkrupp Rasselstein enhances its global supply chain with Celonis AI, boosting efficiency, transparency and delivery reliability across operations.
UiPath launches next-generation automation platform in Australia
Last month
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digital transformation
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rpa
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ai
UiPath has launched its next-generation automation platform in Australia, combining AI agents, robots and humans to streamline complex business processes.
rebuy boosts device repair automation & transparency with Camunda
Last month
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smartphones
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digital transformation
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cx
rebuy partners with Camunda to automate device repair processes, enhancing transparency and efficiency across its refurbishment operations in Europe.
Oracle adds xAI Grok models to boost its enterprise AI cloud
Last month
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data protection
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ai security
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genai
Oracle integrates xAI’s Grok models into its Cloud Infrastructure, enhancing enterprise AI with advanced reasoning, multimodal capabilities, and strong data protection.
Secureframe unveils Custom Integrations for complex IT compliance
Last month
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it automation
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risk & compliance
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data privacy
Secureframe launches Custom Integrations, enabling firms with complex IT to automate compliance by integrating data from any source into its platform.
KPMG unveils AI platform Workbench in multi-billion dollar move
Last month
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digital transformation
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hcm
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genai
KPMG has launched Workbench, an AI platform powered by Microsoft Azure, aiming to transform client services with multi-agent intelligence and secure data control.
Keith Andrews Trucks streamlines onboarding with Nintex automation
Last month
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digital transformation
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cx
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martech
Keith Andrews Trucks has adopted Nintex automation to streamline onboarding, training, and health and safety reporting across New Zealand operations.
Freshworks launches Freddy AI Agent Studio for autonomous support
Last month
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saas
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digital transformation
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cx
Freshworks launches Freddy AI Agent Studio, enabling businesses to deploy autonomous AI agents for faster, no-code customer and IT support solutions.
Adeptia unveils AIDP to boost enterprise document automation
Last month
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data analytics
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digital transformation
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rpa
Adeptia launches AIDP, an AI-driven document processing tool, to enhance automation and data accuracy for enterprises in regulated sectors.
AI cuts invoice processing time at Queensland injury agency
Last month
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digital transformation
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genai
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ai
Queensland’s National Injury Insurance Scheme has cut invoice processing from five days to under 24 hours using AI, boosting accuracy and staff productivity.