Process automation stories - Page 2

Oracle NetSuite unveils NetSuite Next in the UAE, embedding AI assistants, agentic workflows and analytics across its cloud ERP suite.

Celonis touts digital twins and process data as the missing link to turn scattered enterprise AI experiments into measurable business gains.

Australian executives ramp up data governance and AI for reporting by 2026, tackling siloed information and slow access to real-time insight.

TRENDS taps Boomi to unify 50+ systems, tackling complexity as revenue surges from NZD $10 million to NZD $130 million in a decade.

FICO has been named a Leader in Gartner’s 2026 Magic Quadrant for Decision Intelligence Platforms, recognising its execution and vision.

Boomi tops 30,000 customers and runs 75,000 AI agents in production, as enterprises shift from AI experiments to large-scale automation.

Agentic AI is shredding seat-based SaaS models, sparking a wave of ‘zombie’ vendors, valuation shocks and leaner, AI-native rivals.

Open ECX wins PEPPOL access point status as the UK edges towards mandatory e-invoicing, expected to be introduced by 2029.

Australian firms race to deploy AI agents, but siloed systems and weak integration threaten hoped-for productivity gains.

Agencies rush to adopt AI to boost efficiency and margins by 2026, yet many fear churning out low-quality ‘slop’ that could erode trust.

ANZ deploys AI-powered Salesforce CRM across business bank, promising faster service, streamlined workflows and time savings for frontline staff.

Most firms plan agentic AI within three years, but Celonis finds clunky processes and poor context threaten ROI and slow deployment.

Informotion appoints Shane Parsons as CEO to spearhead a deeper Microsoft AI and cloud pivot, targeting regulated and public sector demand.

8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.

Celonis hires veteran software leader Ewan Henderson as North America GM to tighten AI’s link to day-to-day operations and measurable ROI.

Australian mortgage law firm Purcell Partners has rebranded as Lextech, signalling a sharper focus on technology alongside its legal services for lenders.

Rimini Street urges ERP users to resist vendor upgrade pressure, touting Smart Path and Agentic AI as cheaper, longer-life alternatives.

Conga buys PROS’ B2B software unit, fusing AI-driven pricing with quoting and contract tools for over 10,000 enterprise customers.

After losing his job, David Owasi grew OutreachGenius into an AI call-handler for trades - and now has his sights set on space technology.

UK firms told to overhaul SAP hiring, prioritising skills, learning and well-being as talent shortages deepen and candidates gain leverage.