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Afterpay finds more Kiwis earn from multiple sources
Fintech

Afterpay finds more Kiwis earn from multiple sources

New Zealand retailers may need to rethink payday-driven sales as 40% of employed workers now draw income from multiple sources, Afterpay found.

By Karen Joy Bacudo • 4 min read • Last week

Global Stories

Retail stories

Google Cloud expands Gemini enterprise agent controls
Robotics

Google Cloud expands Gemini enterprise agent controls

Businesses can now run and monitor AI agents for up to seven days as Google Cloud adds tighter identity and governance controls.

By Sean Mitchell • 5 min read • Yesterday
Netcore.ai rebrand puts AI agents at marketing core
Software-as-a-Service

Netcore.ai rebrand puts AI agents at marketing core

Marketing teams could see tighter accountability as Netcore.ai pairs seven AI agents with human growth engineers to manage campaigns end to end.

By Sean Mitchell • 3 min read • 2 days ago
Fintech leaders urge unified payments push as AI grows
Data Analytics

Fintech leaders urge unified payments push as AI grows

Faster instant payments and AI-led commerce are exposing fraud and infrastructure gaps, forcing banks and merchants to bolster resilience.

By Karen Joy Bacudo • 5 min read • 2 days ago
Zebra study links AI to frontline productivity gains
Manufacturing

Zebra study links AI to frontline productivity gains

Frontline modernisation with AI is delivering productivity, profit and retention gains as manufacturers and logisticians target specific workflows.

By Mark Tarre • 4 min read • 2 days ago
Boody adopts NetSuite to streamline global operations
Digital Transformation

Boody adopts NetSuite to streamline global operations

The retailer says the new platform cut manual checks and held up through Black Friday, easing strain as sales surged across five markets.

By Joseph Gabriel Lagonsin • 5 min read • 4 days ago
Agentic AI-facilitated spending to hit USD $3.35tn by 2030
Data Protection

Agentic AI-facilitated spending to hit USD $3.35tn by 2030

Household budgets are set to be reshaped as AI agents steer purchases worth USD $3.35tn by 2030, WARC and PHD say.

By Mark Tarre • 4 min read • Last week
2026 holiday predictions: The evolving customer journey
Digital Transformation

2026 holiday predictions: The evolving customer journey

Rising fraud, shipping costs and AI-driven shopping are set to squeeze retailers' margins this holiday season unless customer data improves.

By Edmund Ng • 4 min read • Last week

Stories from Other Regions

Retail stories

Glassbox launches AI tools for enterprise digital data
Digital Transformation

Glassbox launches AI tools for enterprise digital data

Banking and insurance teams could spot digital failures sooner as new tools feed governed customer-journey evidence into enterprise AI systems.

By Mark Tarre • 3 min read • Today
Stagwell acquires QStrauss to boost Adobe capabilities
Software-as-a-Service

Stagwell acquires QStrauss to boost Adobe capabilities

Clients across Latin America should gain broader access to Adobe implementation support as Stagwell deepens its digital transformation push.

By Sean Mitchell • 3 min read • Yesterday
RewardinMe launches AI agent for gamified marketing
Software-as-a-Service

RewardinMe launches AI agent for gamified marketing

Marketers across Southeast Asia can now use one tool to plan, create and optimise campaigns as RewardinMe folds AI into its gamified platform.

By Sean Mitchell • 3 min read • 2 days ago
Wipro expands Databricks tie-up with new AI practice
Manufacturing

Wipro expands Databricks tie-up with new AI practice

The move aims to help enterprises turn scattered AI pilots into production systems, with sector-specific tools for banking, telecoms and manufacturing.

By Sofiah Nichole Salivio • 3 min read • 4 days ago
Social media reshapes Australians' shopping habits
Digital Transformation

Social media reshapes Australians' shopping habits

Six in ten Australians now act on products they see on social platforms, underscoring a shift in how brands must win buyers online.

By Sean Mitchell • 4 min read • 4 days ago
UK shoppers face more stock shortages, survey finds
Customer Experience

UK shoppers face more stock shortages, survey finds

Supply chain disruption tied to Middle East tensions is leaving 54% of UK shoppers facing poorer shelf availability, a survey found.

By Sean Mitchell • 4 min read • Last week
UK firms embed AI in workflows but keep human control
Data Protection

UK firms embed AI in workflows but keep human control

Most UK enterprises now see AI boosting productivity, but 78% are keeping human approval points and guardrails in place.

By Sofiah Nichole Salivio • 4 min read • Last week
Human analysts still handle 46% of brand interactions
Customer Experience

Human analysts still handle 46% of brand interactions

Brands are still relying on people for nearly half of social interactions, highlighting the limits of automation in customer-facing moderation and replies.

By Sean Mitchell • 4 min read • Last week
Prophet grows 309% as brands rehearse ad decisions
Software-as-a-Service

Prophet grows 309% as brands rehearse ad decisions

Marketers are under pressure to prove returns sooner, driving demand for tools that test ad spending before budgets are committed.

By Sean Mitchell • 4 min read • Last week