Retail Stories

Kiwi Stories

Retail stories

Xero finds New Zealand small business productivity lags

New data show Kiwi small firms generating less per hour than peers in Australia and the UK, as rising costs squeeze margins.

By Karen Joy Bacudo • 4 min read • Yesterday

Global Stories

Retail stories

Software-as-a-Service

Konecta launches Kolibri AI platform for customer ops

The new system is meant to help firms move AI from pilot projects into live customer operations, with audit trails and human oversight built in.

By Sean Mitchell • 3 min read • Yesterday

Data Analytics

Advancing Analytics secures growth investment from Lead Edge

The deal should help the European consultancy expand as demand grows for data analytics and AI advice across financial services and retail.

By Sean Mitchell • 4 min read • 2 days ago

Software-as-a-Service

Fynd launches Create platform for UK fashion brands

UK fashion brands facing thinner margins may gain faster design and production cycles as Fynd rolls out its AI system.

By Sofiah Nichole Salivio • 4 min read • 2 days ago

Wearables

Hytera launches SC700 body camera for frontline use

Frontline staff gain a device that merges recording and live communications, as Hytera targets public safety, retail and healthcare users.

By Sean Mitchell • 3 min read • 3 days ago

Data Analytics

Tredence appoints Shashank Samant as independent director

Growth across Europe and the Middle East is increasing pressure on Tredence to turn AI trials into larger enterprise contracts.

By Sean Mitchell • 4 min read • 4 days ago

Fintech

RAMaggedon: Why the memory crisis is a digital inclusion crisis

Rising memory chip costs are forcing handset makers to lift prices, risking wider digital exclusion in emerging markets and pushing budget phones out of reach.

By Dion Price • 7 min read • Last week

Productivity

WorkJam warns employers over overreliance on temp staff

Employers could face compliance and planning problems if temporary hiring becomes a long-term fix, WorkJam said as costs and reforms loom.

By Sean Mitchell • 5 min read • Last week

DevOps

AI traffic on Fastly network grows 30% in five months

Origin systems are facing heavier strain as Fastly says AI requests rose 30% between January and May 2026, outpacing human traffic.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Data Protection

AI shopping adoption outpaces trust, Checkout.com finds

Trust is lagging behind consumer appetite for AI-led shopping, leaving merchants racing to add controls before wider adoption takes hold.

By Karen Joy Bacudo • 4 min read • Last week

Stories from Other Regions

Retail stories

Digital Transformation

Adyen launches agentic commerce APIs for US merchants

Enterprise merchants can now connect once to multiple AI shopping platforms, as Adyen's limited US rollout aims to cut repeated integration work.

By Karen Joy Bacudo • 4 min read • Yesterday

Customer Experience

The warm-weather playbook: How small business owners turn sunny days into loyal customers

Summer foot traffic gives small firms a rare chance to win loyal buyers with banners, uniforms and merch, if they act quickly.

By Erin Shea • 6 min read • Yesterday

Data governance

FICO adds DataOps to platform for wider AI adoption

Weak data pipelines and poor governance can now be checked inside the FICO Platform, as the software maker pushes firms towards safer AI use.

By Sofiah Nichole Salivio • 4 min read • 2 days ago

Software-as-a-Service

Akeneo buys PricingHUB to add pricing to Product Cloud

Retailers and brands could cut delays and inconsistencies as Akeneo folds pricing into its Product Cloud, widening its reach beyond product data.

By Joseph Gabriel Lagonsin • 3 min read • 2 days ago

Software-as-a-Service

Australian firms roll back AI agents over governance

Governance failures have forced most Australian enterprises to pull back customer-facing AI agents, even as spending plans and deployments keep rising.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago