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Salesforce Stories - Page 23

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Salesforce stories

CrowdStrike joins S&P 500 with record USD $3 billion ARR
Hyperscale

CrowdStrike joins S&P 500 with record USD $3 billion ARR

CrowdStrike, now part of the S&P 500 Index, hits a record USD $3.65 billion ARR, solidifying its role as an AI-driven cybersecurity leader.

By Catherine Knowles • 3 min read • Tue, 25th Jun 2024
Intercom selects Fivetran to modernise data stack for growth
Marketing Technologies

Intercom selects Fivetran to modernise data stack for growth

Intercom partners with Fivetran to upgrade its data infrastructure, resolving prior issues with data loss and quality, aiming to enhance decision-making.

By Melania Watson • 3 min read • Fri, 21st Jun 2024
Canva launches Connect APIs to boost developer integrations
Unified Communications

Canva launches Connect APIs to boost developer integrations

Canva launches Connect APIs to boost developer integrations, marking a year of their expanding Developers Program. New APIs aim to streamline workflows and enhance productivity.

By Catherine Knowles • 3 min read • Wed, 19th Jun 2024
Databricks open sources Unity Catalog, unifying data & AI governance
Hyperscale

Databricks open sources Unity Catalog, unifying data & AI governance

Databricks open sources Unity Catalog, enhancing data and AI governance across multiple clouds and platforms, with support from AWS, Google Cloud, Microsoft, and more.

By Catherine Knowles • 4 min read • Fri, 14th Jun 2024
Databricks launches LakeFlow to streamline data engineering
Data Analytics

Databricks launches LakeFlow to streamline data engineering

Databricks launches LakeFlow to streamline data engineering with scalable connectors, real-time processing, and automated data pipelines, aiming to democratise data and AI.

By Catherine Knowles • 3 min read • Fri, 14th Jun 2024
Five9 & Salesforce collaborate on AI solutions for contact centres
Unified Communications

Five9 & Salesforce collaborate on AI solutions for contact centres

Five9 and Salesforce have launched a new AI-enhanced integration aimed at revolutionising contact centres. The upgrade promises to boost agent efficiency and customer satisfaction.

By Catherine Knowles • 3 min read • Tue, 11th Jun 2024
Slack launches new task management tool named lists for users
DevOps

Slack launches new task management tool named lists for users

Slack has unveiled lists, a new project and task management tool for its paid customers, aimed at centralising and streamlining team workflows.

By Catherine Knowles • 3 min read • Tue, 11th Jun 2024
Salesforce Misses Analysts' Revenue Forecasts for Q1 Fiscal 2025
Customer Relationship Management

Salesforce Misses Analysts' Revenue Forecasts for Q1 Fiscal 2025

Salesforce posted an 11% rise in Q1 FY25 revenue to USD $9.13 billion but missed analysts' forecasts. Strong cash flow and margins highlight financial gains.

By Sean Mitchell • 3 min read • Sat, 8th Jun 2024
Adaptive Shield expands SSPM platform for complex data security
Marketing Technologies

Adaptive Shield expands SSPM platform for complex data security

Tel Aviv-based Adaptive Shield announces major expansion of its SSPM platform, tackling complex permissions and data sharing to enhance SaaS security postures.

By Catherine Knowles • 2 min read • Thu, 30th May 2024
Salesforce enhances Service Cloud for unified customer care
Marketing Technologies

Salesforce enhances Service Cloud for unified customer care

Salesforce enhances Service Cloud with new features to unify data across digital channels, providing a seamless, personalised customer experience through their Einstein 1 Platform.

By Tom Raynel • 3 min read • Fri, 24th May 2024
IBM & Salesforce announce strategic AI partnership
Customer Relationship Management

IBM & Salesforce announce strategic AI partnership

IBM and Salesforce expand their partnership to merge IBM's watsonx AI with Salesforce's Einstein 1, aiming to revolutionise AI and data integration for businesses.

By Sean Mitchell • 3 min read • Fri, 24th May 2024
Salesforce enhances Einstein Copilot AI for marketers & merchants
Customer Relationship Management

Salesforce enhances Einstein Copilot AI for marketers & merchants

Salesforce has unveiled new Einstein Copilot features aimed at marketers and merchants, enhancing AI-driven customer interaction and business efficiency.

By Tom Raynel • 3 min read • Fri, 24th May 2024

Stories from Other Regions

Salesforce stories

More than half of Australian workers distrust AI data
Marketing Technologies

More than half of Australian workers distrust AI data

New Salesforce research reveals that 52% of Australian office workers struggle with AI, reflecting widespread data mistrust and a need for human oversight.

By Shannon Williams • 3 min read • Thu, 13th Jun 2024
Salesforce report highlights AI adoption & data challenges in Singapore
Marketing Technologies

Salesforce report highlights AI adoption & data challenges in Singapore

Salesforce's new State of Marketing report reveals that 78% of Singaporean marketers have adopted AI, yet only 21% are satisfied with data unification.

By Catherine Knowles • 3 min read • Tue, 11th Jun 2024
Salesforce report reveals AI-driven shift in customer service
Marketing Technologies

Salesforce report reveals AI-driven shift in customer service

Salesforce's latest report reveals 80% of Singaporean service professionals now see customer service as a profit driver, anticipating higher budgets and headcount.

By Kaleah Salmon • 3 min read • Wed, 5th Jun 2024
Salesforce unveils AI programme to boost Singapore SMEs
Customer Relationship Management

Salesforce unveils AI programme to boost Singapore SMEs

Salesforce launches Data+AI Boost SME Program at Asia Tech x Singapore Summit to aid 5,000 SMEs in data utilisation for AI integration, partnering with IMDA.

By Kaleah Salmon • 4 min read • Thu, 30th May 2024
Alibaba Cloud expands AI reach with new data centres & courses
Customer Relationship Management

Alibaba Cloud expands AI reach with new data centres & courses

Alibaba Cloud announced an ambitious expansion at its Global Summit in Paris, including new cloud regions in Mexico and Asia, and unveiled a generative AI platform.

By Sean Mitchell • 3 min read • Fri, 24th May 2024