Service Provider Stories

Global Stories

Service Provider stories

Seekr & OneValley target startups with compliant AI

Startups in regulated sectors will gain access to explainable AI tools as Seekr and OneValley aim to reduce compliance and audit risks.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday

Unified Communications

AI in action: From conversations to real business outcomes

AI is starting to cut admin, speed up workflows and improve customer service as businesses shift from pilots to enterprise-wide use.

By Richard McPhee • 4 min read • 4 days ago

Software-as-a-Service

Spektrum Labs appoints Oscar Chavez-Arrieta to lead channel

MSPs and MSSPs face rising pressure to prove security controls work, as cyber insurers and clients demand more evidence of resilience.

By Mark Tarre • 4 min read • Last week

Cloud Security

Barracuda expands partner success programme for MSPs

Partners will get more co-marketing tools and training as Barracuda seeks to help MSPs win customers and speed sales.

By Mark Tarre • 3 min read • Last week

Robotics

StarHub named HPE's APAC Service Provider of the Year

The award bolsters StarHub's push into enterprise services as telecoms groups compete to provide cloud, security and AI support across Asia-Pacific.

By Sean Mitchell • 3 min read • Last week

Disaster Recovery

11:11 Systems launches managed SASE with Cato Networks

Businesses with distributed workforces can now get round-the-clock SASE management as 11:11 adds Cato Networks' cloud platform to its services.

By Sean Mitchell • 4 min read • Last week

Digital Transformation

Thrive appoints Joe Mercurio as Chief Revenue Officer

The hire signals Thrive's push to unify sales, customer success and channel partnerships as it expands in AI, cybersecurity and cloud services.

By Sofiah Nichole Salivio • 3 min read • This month

Customer Experience

Airties names telecoms veterans to board & C-suite

Broadband operators could gain from new leadership as Airties adds Bell Canada and Cisco veterans to guide growth and partnerships.

By Mark Tarre • 4 min read • This month

Digital Transformation

Framewerx launches Neuralwerx AI help desk for SMEs

Small and medium-sized businesses could see faster IT fixes, as 92% of tickets were resolved within 15 minutes on the new platform.

By Joseph Gabriel Lagonsin • 3 min read • This month

Stories from Other Regions

Service Provider stories

Software-as-a-Service

GrowIt taps Modern Treasury for real estate payments

Real estate sponsors could cut manual fund handling as the platform adds account, reconciliation and distribution tools across ACH, RTP, FedNow and wires.

By Karen Joy Bacudo • 4 min read • Today

Data Protection

HCS appoints Lesley Whelan to lead new GRC practice

Rising demand for cyber and compliance advice is driving HCS to broaden its services as Lesley Whelan takes charge of the new practice.

By Sofiah Nichole Salivio • 3 min read • 2 days ago

Hybrid Cloud

Park Place expands AI server support for GPU systems

Businesses running AI workloads may now keep costly GPU servers online longer, as Park Place extends third-party maintenance to 60 data centres worldwide.

By Sofiah Nichole Salivio • 3 min read • 3 days ago