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ThousandEyes news stories

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Outage
What is an internet outage?
As more essential services are delivered digitally, availability becomes the most pressing concern, writes Cisco ThousandEyes solutions architect Mike Hicks.
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Secure access service edge / SASE
How SASE is helping organisations forge new digital work experiences
More organisations are reimagining the way that staff connect from remote locations, writes ThousandEyes principal solutions architect Mike Hicks.
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DevOps
Why taking a DevOps approach to network performance can improve application experience
By adopting a DevOps approach to their work, IT teams can achieve better optimised applications and consistent, reliable performance for end users.
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API
Why better API monitoring is critical for achieving quality customer service
To optimise the complete service delivery and maintain an excellent digital experience, it’s essential to consider how the APIs perform, writes ThousandEyes principal solutions analyst ANZ Mike Hicks.
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SaaS
Three keys to keep remote workforce operational: VPNs, SaaS apps, and internet health
In many ways, the COVID-19 pandemic has ushered in what is effectively the largest work-from-home experiment ever conducted in human history. For many organisations, this has brought forward plans they had for digital transformation.
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VPN
ThousandEyes launches new business continuity features
"These new advancements to the ThousandEyes platform will give customers a comprehensive view of the dependencies that make up today's applications, services, and networks."
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Microsoft
Internet speed is not why your video meeting is slow
It’s time to stop confusing performance and latency, writes ThousandEyes principal solutions architect Mike Hicks.
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Infrastructure
Internet outages drastically increased during COVID-19 lockdowns, report finds
Global internet disruptions increased 63% in March, with internet service providers hit the hardest. This is according to the 2020 Internet Performance Report from ThousandEyes, the internet and cloud intelligence company.
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Outage
Revealed: COVID-19's impact on internet disruptions
"We saw outages spike to unprecedented levels -- especially among internet service providers who seem to have been more vulnerable to disruptions than cloud providers.”
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DDoS
Network intelligence is stopping a wave of DDoS misdiagnosis
Security teams already know the value of a layered defence; it’s time to add more layers, writes ThousandEyes principal solutions analyst Mike Hicks.
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Cisco
Video: 10 Minute IT Jams – Who is ThousandEyes?
ThousandEyes is a network intelligence company headquartered in the United States, and operates worldwide. Cisco recently announced plans to acquire ThousandEyes.
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Cloud
Cisco buys ThousandEyes, strengthening network portfolio
Cisco is eyeing up network intelligence company ThousandEyes for its latest acquisition, building on Cisco’s cloud-based network and application performance portfolio.
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Business Intelligence / BI
ThousandEyes makes three senior appointments across Aus
The cloud intelligence company has added a principal solutions analyst, and two regional sales managers, in Melbourne and Sydney.
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Cloud
Tackling internal perceptions that SLAs aren’t performing
Not all organisations have realised the maturity to recognise when the performance claims of public cloud don’t stack up.
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Remote Working
ThousandEyes launches outage map as internet usage explodes during COVID-19 outbreak
"Over the past couple of weeks, we’ve been inundated with requests from businesses, industry analysts and other various parties wanting to get a better understanding of global internet health during these trying times."
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Customer experience
How impatience drives our digital behaviour
Your reward for slow load times is a more fleeting interaction with your customer.
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Innovation
Monitoring has a place in your test-and-learn culture
Experimentation in the enterprise is being embraced, but how does one work out what difference it makes?
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Network Security
Top internet outages of 2019 - ThousandEyes
The most significant of these outages took place over the northern hemisphere summer and disrupted nearly every top tech company in some fashion.
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Network Security
How internet networks and cybersecurity will change in 2020
More SaaS companies and cloud-based service providers will create private backbone networks to optimise their own network traffic instead of relying on the unpredictable public Internet.
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SD-WAN
Orange partners with ThousandEyes to boost network visibility
The partnership allows Orange to monitor quality of experience at both the application and network level and speed up troubleshooting in case of Internet-related performance issues.
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Network monitoring
ThousandEyes adds Alibaba Cloud to cloud monitoring capabilities
This increased coverage builds on ThousandEyes’ fleet of Cloud Agents that provide global monitoring vantage points from major cloud providers.
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Artificial Intelligence
The usual AI rules still apply with AIOps - ThousandEyes
One of the reasons IT ops was ripe for automation is that environments have grown increasingly complex.
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Migration
Where cloud migrations still come unstuck - ThousandEyes
It’s not just code that needs refactoring for the move to cloud.
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Network Infrastructure
768K day - the day the Internet breaks (again)?
On August 12 2014, the Internet ‘broke’ as Verizon’s introduction of thousands more routes to the web meant the full capacity of the global, fourth version of the Internet Protocol (IPv4) routing table was reached.