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Virtual Assistant Stories - Page 2

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Virtual Assistant stories

RingCentral unveils AIR Pro no-code AI contact agents
Unified Communications

RingCentral unveils AIR Pro no-code AI contact agents

RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.

By Mark Tarre • 3 min read • Wed, 11th Mar 2026
Finastra unveils AI tool to speed up bank payments ops
Fintech

Finastra unveils AI tool to speed up bank payments ops

Finastra launches OperatorAssist AI to cut banks' payment investigation work, promising 20-30% faster exception handling and reduced costs.

By Kaleah Salmon • 4 min read • Mon, 9th Mar 2026
TechnologyOne unveils AI Guide for councils, students
Software-as-a-Service

TechnologyOne unveils AI Guide for councils, students

TechnologyOne launches Guide, an AI assistant to streamline council services and student support across Australia and New Zealand.

By Sean Mitchell • 3 min read • Thu, 26th Feb 2026
Samsung brings Perplexity to Galaxy with multi-agent AI
Partner Programmes

Samsung brings Perplexity to Galaxy with multi-agent AI

Samsung is adding Perplexity as a system-level agent on upcoming Galaxy flagships, deepening its shift to a multi-assistant AI strategy.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 25th Feb 2026
RingCentral taps OpenAI to power live AI voice calls
Unified Communications

RingCentral taps OpenAI to power live AI voice calls

RingCentral integrates OpenAI's GPT-5.2 to power live AI voice calls, launching new assistants to support customers and employees in real time.

By Catherine Knowles • 3 min read • Fri, 20th Feb 2026
Virtual Spotter grows in US with lean direct debit model
Fintech

Virtual Spotter grows in US with lean direct debit model

Virtual Spotter makes US its biggest market as lean direct debit model cuts gym admin by 65 hours and AUD $1.4k a month per client.

By Kaleah Salmon • 4 min read • Thu, 12th Feb 2026
Asus targets 30% APAC notebook share with AI, partners
Digital Transformation

Asus targets 30% APAC notebook share with AI, partners

Asus courts 215 APAC partners in Sydney, tying AI PCs and omnichannel retail to an ambitious 30% consumer notebook market share goal.

By Mark Tarre • 4 min read • Tue, 10th Feb 2026
Anthropic to build Claude-powered AI assistant for GOV.UK
Data Protection

Anthropic to build Claude-powered AI assistant for GOV.UK

Anthropic will build a Claude-powered AI assistant for GOV.UK, piloting personalised support for job seekers and people returning to work.

By Mark Tarre • 4 min read • Thu, 29th Jan 2026
Pinewood.AI unveils Pi as it enters North America
Digital Transformation

Pinewood.AI unveils Pi as it enters North America

Pinewood.AI launches Pi autonomous agent and Seez's Miles assistant at NADA as it stakes its claim in the US and Canadian dealer market.

By Kaleah Salmon • 3 min read • Fri, 23rd Jan 2026
Newo.ai, IONOS launch AI receptionist for small firms
Digital Transformation

Newo.ai, IONOS launch AI receptionist for small firms

Newo.ai and IONOS have launched a plug-and-play AI receptionist, promising SMEs 24/7 call handling, missed lead recovery and quick setup.

By Catherine Knowles • 3 min read • Fri, 16th Jan 2026
Foyer unveils Thine, an ambient AI for in-person chat
Data Protection

Foyer unveils Thine, an ambient AI for in-person chat

Foyer has launched Thine, an iOS “ambient AI” that quietly learns from in-person chats to nudge users on decisions and priorities.

By Mark Tarre • 3 min read • Fri, 16th Jan 2026

Stories from Other Regions

Virtual Assistant stories

Thrive Global AI posts USD $2.5m sales, unveils tool
Data Analytics

Thrive Global AI posts USD $2.5m sales, unveils tool

Thrive Global AI reports USD $2.5m in early sales, secures USD $4.5m in bookings and launches a real-time analytics module for brands.

By Karen Joy Bacudo • 3 min read • Mon, 16th Mar 2026
DRA launches Chennai's first AI home sales assistant
Customer Relationship Management

DRA launches Chennai's first AI home sales assistant

DRA launches Chennai's first multi-lingual AI home sales assistant, giving buyers instant project details and scheduling site visits.

By Catherine Knowles • 4 min read • Mon, 9th Mar 2026
Hiswai launches Zuno AI chat to power smarter websites
Document Management

Hiswai launches Zuno AI chat to power smarter websites

Vancouver-based Hiswai has launched Zuno, an AI chat layer that turns corporate websites into conversational, data-rich customer hubs.

By Sean Mitchell • 4 min read • Sat, 7th Mar 2026
Telstra profit climbs as AI rollout deepens job cuts
Digital Transformation

Telstra profit climbs as AI rollout deepens job cuts

Telstra profit rises 8.1% to AUD $1.2 billion as AI-driven efficiency deepens job cuts and reshapes its troubled enterprise division.

By Karen Joy Bacudo • 3 min read • Fri, 20th Feb 2026
Keyloop launches Kara AI to transform dealer support
Unified Communications

Keyloop launches Kara AI to transform dealer support

Keyloop introduces Kara, an AI assistant in its Customer Hub, to handle routine dealer support queries and free staff for complex cases.

By Kaleah Salmon • 3 min read • Thu, 19th Feb 2026
Sony debuts new WH-1000XM6 colourway, noise-cancelling buds
Digital Entertainment

Sony debuts new WH-1000XM6 colourway, noise-cancelling buds

Sony launches WF-1000XM6 noise-cancelling buds and Sand Pink WH-1000XM6 in Australia, priced at AUD $499.95 and AUD $699.95.

By Melania Watson • 4 min read • Fri, 13th Feb 2026