Technology news for New Zealand's largest enterprises
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AI is powering a shift in digital customer engagement
As the world starts to rebuild and reinvent itself, being proactive and implementing new methods of digital practice is essential to securing a position as a leading business in the new normal.
Ambit accelerates expansion in Australia with Sydney office launch
“We look forward to partnering with Australian companies to ensure that they are well placed to be resilient to future change."
Fusion5 teams up with Ambit in NZ and AUS
"It gives us an innovative way to extend Dynamics 365’s Customer Service functionality at a reasonably low cost to our customers, while driving a lot more efficiencies back to their businesses."
The evolution of chatbots
It’s no secret that in order to convert leads and maximise sales, companies need to connect with their prospects as quickly as possible.
Jade Software & Ambit take chatbots to next level of AI
“Conversation Agents present a huge opportunity to increase customer and employee engagement in a cost-effective manner."
The AI difference: How chatbots gain and retain customers
Customers become emotionally invested and more loyal with brands that engage with them – but not all engagement methods are created equal.
Callaghan Innovation awards R&D grant to AI startup
Ambit is conceivably one of the youngest companies to receive the grant at ten months old.
Kiwi Startup Spotlight: Why this will be the year chatbots take on customer service
Within the world of AI, bots are the most understandable application for executives from a deployment and business impact standpoint.