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Automation Stories - Page 7

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Automation stories

Infobip study finds CX investment gap in global brands
Data Protection

Infobip study finds CX investment gap in global brands

Many global brands are failing to match CX spending with the systems needed for AI-led customer journeys, according to new research.

By Sean Mitchell • 4 min read • This month
LogicMonitor says trust key to safe AI observability
Digital Transformation

LogicMonitor says trust key to safe AI observability

Trust is emerging as the main hurdle as enterprises weigh AI systems that can safely act on live incidents, not just flag them.

By Mark Tarre • 4 min read • This month
Australia & New Zealand brands lead APAC in agentic AI
Digital Transformation

Australia & New Zealand brands lead APAC in agentic AI

But data quality and integration are slowing deployment, as most brands in Australia and New Zealand remain unable to scale agentic AI.

By Sean Mitchell • 4 min read • This month
Ericsson study finds telecom operators lag on AI & 5G
Software-as-a-Service

Ericsson study finds telecom operators lag on AI & 5G

Most operators are still not deploying the AI and 5G tools they say will drive new revenue, according to Ericsson's global survey.

By Sofiah Nichole Salivio • 4 min read • This month
Governments eye agentic AI as security worries persist
Data Protection

Governments eye agentic AI as security worries persist

Governments are weighing agentic AI to ease staffing pressure, but most leaders want stronger security and sovereignty safeguards before scaling up.

By Sofiah Nichole Salivio • 4 min read • This month
TCS partners with Rezolve Ai on agentic commerce AI
Digital Transformation

TCS partners with Rezolve Ai on agentic commerce AI

Retailers could soon move AI shopping tools beyond pilots as TCS and Rezolve Ai pair up to deploy agentic commerce at scale.

By Sean Mitchell • 4 min read • This month

Stories from Other Regions

Automation stories

Most UK firms still at early stage of AI deployment
Unified Communications

Most UK firms still at early stage of AI deployment

Only 16% of UK firms have fully deployed AI-powered digital workers, as cost, integration and compliance concerns slow wider rollout.

By Sean Mitchell • 4 min read • This month
UK outlines cyber & AI regulatory overhaul in King's Speech
Data Protection

UK outlines cyber & AI regulatory overhaul in King's Speech

Businesses face tighter reporting and new rules as ministers move to overhaul cyber security, AI oversight and digital identity regulation.

By Mark Tarre • 9 min read • This month
Automation takes centre stage at Sydney hospitality show
Robotics

Automation takes centre stage at Sydney hospitality show

Labour shortages and soaring power bills are pushing Australian venues towards robots, automated coffee kiosks and smarter energy controls.

By Mark Tarre • 4 min read • This month
Ishan Technologies picks Oracle for billing overhaul
Smart Cities

Ishan Technologies picks Oracle for billing overhaul

The overhaul should speed new service launches and improve billing accuracy as Ishan Technologies expands its digital infrastructure business.

By Sofiah Nichole Salivio • 3 min read • This month
Australia AI identity governance lags as risks rise
Data Protection

Australia AI identity governance lags as risks rise

Most Australian organisations are using or planning AI agents for security tasks before formal controls are in place, Semperis found.

By Mark Tarre • 4 min read • This month
Australian employers raise pay for AI skills, survey finds
Human Capital Management

Australian employers raise pay for AI skills, survey finds

AI skills are pushing up salaries across Australian workplaces, with employers struggling to price talent amid fierce competition.

By Joseph Gabriel Lagonsin • 4 min read • This month
Yodel Mobile appoints AI Innovation & ASO director
Data Analytics

Yodel Mobile appoints AI Innovation & ASO director

App marketers are under pressure to turn rising data volumes and shifting store discovery into faster, clearer client strategy.

By Sofiah Nichole Salivio • 4 min read • This month
Budget wins praise but business warns of skills gaps
Digital Transformation

Budget wins praise but business warns of skills gaps

Business groups welcomed the Budget's productivity push, but warned small firms and agencies still lack the skills to deliver it.

By Sean Mitchell • 9 min read • This month
NTT DATA & HTX to co-develop AI for Singapore security
Data Analytics

NTT DATA & HTX to co-develop AI for Singapore security

Rising scam losses in Singapore are pushing police tech investment, as the pair plan forensic and AI tools to speed investigations.

By Sean Mitchell • 4 min read • This month
Malaysia's Budget 2027 could shape AI future, says Chmiel
Data Protection

Malaysia's Budget 2027 could shape AI future, says Chmiel

A narrow window for investment, jobs and skills could decide whether Malaysia becomes a Southeast Asian AI hub by 2027.

By Sean Mitchell • 4 min read • This month
Creating a more resilient, agile retail organisation
Digital Transformation

Creating a more resilient, agile retail organisation

Retailers are using category management to cut waste, avoid empty shelves and respond faster to cost-of-living pressures and supply shocks.

By Daniel Kohut • 7 min read • This month