Process automation stories - Page 6

Instabase appoints Omkar Pendse to spearhead product and technology as it doubles down on AI workflow automation after $100 million raise.

Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.

Moglix launches Cognilix AI OS for B2B commerce and procurement, backed by a USD $5m research push into domain-led, enterprise AI products.

AI document tools slash manual workloads at Wellington City Council and Fire and Emergency New Zealand, boosting compliance and payment speed.

Uncoordinated AI rollouts risk creating costly “AI sprawl” and waste by 2026, with Nintex warning trust and governance are lagging.

GrowthPal raises USD $2.6m to scale its AI platform for off‑market M&A deal sourcing and global expansion from its Singapore base.

TeamViewer predicts 2026 enterprise AI will hinge on governance, energy limits and emotionally aware agents reshaping workplace roles.

Salesforce debuts a revamped AI Slackbot as a personal work agent, tying Slack into its Agentforce 360 automation and data platform.

Hyland has been named IDC's 2025 Customer Experience Award winner for content and experience management, topping global satisfaction scores.

Fujitsu unit FSAS cuts excess stock by 20% and halves orders in six months after rolling out Celonis AI-driven process intelligence platform.

Nintex warns enterprise agentic AI will face a 2026 reality check, with tighter budgets, targeted use cases and tougher governance.

Progress predicts 2026 will mark a shift from AI pilots to orchestrated, governed platforms, widening the gap between leaders and laggards.

WaveMaker predicts by 2026 AI will speed prototyping but boost demand for senior oversight, personalised UIs and specialised software agents.

AI will reshape risk, trust and compliance in 2026 as firms swap hype for embedded tools, tighter controls and higher regulatory scrutiny.

Vector launches AI tool that links safety incident reports to targeted training, aiming to cut repeat accidents and speed compliance action.

Zespri taps SAP cloud to automate over NZD $70m in annual quality claims, slashing processing times and boosting consistency worldwide.

Salesforce launches an AI Fluency Playbook to help build 'agentic enterprises', guiding staff to work effectively with AI agents at scale.

OWASP has launched its first Top 10 list for agentic AI, warning autonomous systems act as a powerful but risky new digital workforce.

AI, IoT and automation are transforming cold chain logistics as stricter rules, pharma growth and online groceries drive rapid change.

AI is set to transform procurement by 2026, making data governance, security and human-machine collaboration central to buying decisions.