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Process automation stories

Forrester model flags AI winners & losers in markets
Software-as-a-Service

Forrester model flags AI winners & losers in markets

Labour-heavy services face the biggest squeeze as AI shifts spending towards infrastructure, data management and security, Forrester says.

By Sean Mitchell • 4 min read • Last month
UiPath launches Maestro Flow for coding agent workflows
Software-as-a-Service

UiPath launches Maestro Flow for coding agent workflows

Enterprises can now run AI coding-agent workflows in production without rebuilding prototypes, as UiPath adds orchestration and governance controls.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Study finds companies lose 26% of time to wasted effort
Customer Relationship Management

Study finds companies lose 26% of time to wasted effort

Businesses could claw back hours and profit, with a study finding 26% of working time is lost to handoffs, switching and admin.

By Joseph Gabriel Lagonsin • 4 min read • Last month
AmTrust selects Jopari to expand electronic payments
Digital Transformation

AmTrust selects Jopari to expand electronic payments

The deal should speed reimbursements for medical providers by cutting manual steps in bill intake, attachment handling and payment processing.

By Karen Joy Bacudo • 3 min read • Last month
Rezolv raises USD $12.5 million to expand AI tools
Software-as-a-Service

Rezolv raises USD $12.5 million to expand AI tools

The funding will help the Mumbai-based lender software maker push AI across collections and lending workflows for banks and NBFCs.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Google filters Dataflow AI tasks to cut streaming costs
Industrial IoT

Google filters Dataflow AI tasks to cut streaming costs

Only a small share of routine stream events need costly model calls under Google's Dataflow approach, which can curb latency and API charges.

By Sean Mitchell • 4 min read • Last month
Breaking through the spreadsheet ceiling: Why growing export businesses need better tax solutions
Software-as-a-Service

Breaking through the spreadsheet ceiling: Why growing export businesses need better tax solutions

Manual tax tracking can leave exporters facing customs delays, extra charges and hours of avoidable admin as order volumes rise.

By Chris Calverley • 5 min read • Last month
Lancom sees automation demand rise as firms cut friction
Software-as-a-Service

Lancom sees automation demand rise as firms cut friction

Automation spending is rising as firms use it to cut back-office bottlenecks and free staff for revenue-generating work.

By Mark Tarre • 4 min read • Last month
Starling open-sources AI memory standard for organisations
Document Management

Starling open-sources AI memory standard for organisations

The free standard aims to give firms control of AI memory as Starling positions repository governance as central to sovereignty debates.

By Mark Tarre • 5 min read • Last month

Stories from Other Regions

Process automation stories

tick9 wins Cin7 Breakthrough Partner Award for 2026
Software-as-a-Service

tick9 wins Cin7 Breakthrough Partner Award for 2026

The award underlines a year of rapid expansion for the East Yorkshire consultancy, which grew headcount from seven to 20 in 12 months.

By Sofiah Nichole Salivio • 5 min read • Last month
UK marketers lose quarter of week to admin, Optimizely finds
Software-as-a-Service

UK marketers lose quarter of week to admin, Optimizely finds

Poor workflows are leaving UK marketing teams short of time, with 45% spending at least a quarter of the week on admin.

By Sofiah Nichole Salivio • 4 min read • Last month
Lincolnshire Police automates traffic notices with Quadient
Document Management

Lincolnshire Police automates traffic notices with Quadient

The force says the switch has freed capacity equal to four staff a month, helping it meet statutory deadlines and cut printing costs.

By Sofiah Nichole Salivio • 3 min read • Last month
AI insurance sales pilot launched in Japanese dealerships
Data Protection

AI insurance sales pilot launched in Japanese dealerships

The trial could ease staffing pressure and compliance burdens for Japanese dealers as they sell insurance alongside cars in live showrooms.

By Sean Mitchell • 4 min read • Last month
Kore.ai wins Leader nods in five enterprise AI reviews
Software-as-a-Service

Kore.ai wins Leader nods in five enterprise AI reviews

Enterprise buyers are weighing governance and auditability more heavily as the AI vendor secures top marks across five analyst categories.

By Mark Tarre • 4 min read • Last month
Cygnet.One launches Agentic AI platform for accounts payable
Software-as-a-Service

Cygnet.One launches Agentic AI platform for accounts payable

Enterprise finance teams could cut invoice delays and payment risks as Cygnet.One automates tax checks, matching and approvals.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Frost Bank lifts digital account openings with Blend
Data Analytics

Frost Bank lifts digital account openings with Blend

Digital onboarding now takes six to seven minutes at Frost Bank, as manual reviews dropped and customer acquisition improved.

By Karen Joy Bacudo • 4 min read • Last month
CloudCoCo launches AI procurement platform for IT buyers
Software-as-a-Service

CloudCoCo launches AI procurement platform for IT buyers

Enterprise IT buyers could cut procurement delays as CloudCoCo rolls out AI tools across a 250,000-product catalogue and invoice processing.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Netcall adds AI tools to speed process to app delivery
Digital Transformation

Netcall adds AI tools to speed process to app delivery

Businesses could cut weeks from app projects as Netcall's new AI tools automate process mapping, search and specification drafting.

By Sofiah Nichole Salivio • 4 min read • Last month