Retail stories
Synergy Enterprise Solutions joins Pae Hokohoko, enhancing New Zealand government services with advanced CX solutions through its Zendesk partnership.
Generation Z is forecasted to become the wealthiest generation ever, with global spending projected to hit $12 trillion by 2030.
Shippit launches Shippit International, a cutting-edge cross-border shipping service to help Australian retailers tackle rising costs and boost their global presence.
Adobe's 2024 holiday forecast predicts U.S. online sales to hit USD $240.8 billion, driven by Cyber Week, mobile shopping, and social media influences.
Logitech launches the MX Creative Console, aiming to streamline workflows for digital creators with AI and Adobe integration.
Yubico's 2024 survey reveals alarming cybersecurity trends, with 46% of Australians reporting password compromises and 80% citing AI-enhanced scam sophistication.
Consumers increasingly blend online, offline, and social media shopping platforms. A report by Locus and Coresight highlights 65.8% utilising multiple touchpoints.
Mandoe Media's AI Magic Create tool has propelled small businesses, including Street Taste, to remarkable 30% sales growth, revolutionising digital signage.
Workday unveils twelve new Industry Accelerators, partnering globally to help customers modernise HR and finance across various sectors.
Informatica partners with HowGood to empower food suppliers with AI-driven sustainability insights, addressing rising consumer ethical demands and regulatory pressures.
Samsung research shows 52% of Australians plan digital refreshes this year, with many keen on upgrading devices, but sustainable disposal knowledge remains low.
Virgin Australia partners with Sabre to lead in modern airline retailing. The airline will integrate SabreMosaic to transform guest experiences and optimise offers.
Backbase unveils Intelligence Fabric, a major upgrade to its Engagement Banking Platform, integrating AI and data capabilities to enhance customer service and sales operations.
As customers demand instant gratification, brands must future-proof loyalty programmes with real-time strategies, like Woolworths' 2022 pivot to immediacy.
A new FIS survey reveals security is the top concern for online banking in Singapore, with 56% noting increased fraud attempts and millennials most affected.
UK banks struggle to innovate despite growing balance sheets, with 77% under pressure to keep up, a SaaScada study reveals.
Forterro unveils Orderwise Cloud, a customisable ERP system for retail, wholesale, warehousing, and eCommerce, promising improved security and reduced costs.
Logistics experts warn that attacks in the Red Sea are driving up shipping costs, potentially limiting Black Friday discounts to 20% to 30% this year.
Ecommerce businesses can achieve personalisation ethically with intelligent popups, quiz funnels for abandoned carts, and dynamic product blocks.
A Sydney startup, Pyng, offers Australians a solution to save billions in annual tap-and-go surcharge fees by facilitating surcharge-free payments through its innovative app.