Soprano Design stories
NHS staff urge for swift digital innovation to improve healthcare outcomes
Fri, 10th Nov 2023
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it in healthcare
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nhs
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investment
NHS staff are urging swift digital innovations to curb increasing wait times, cut costs, and enhance patient outcomes, a BT study shows.
IWD 2022: Soprano director on attracting women to STEM
Tue, 8th Mar 2022
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dei
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iwd
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leadership
The IT industry needs to prioritize workplace diversity and flexibility to attract more women, says Soprano director Asha Potla.
2022 will not be the year for IoT communications - report
Thu, 16th Dec 2021
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edge data centre
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iot
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edge computing
There's a long way to go in achieving smarter, integrated communications that elevate meaningful brand experience for customers.
Why mobile messaging can improve the COVID-19 vaccine rollout
Tue, 23rd Mar 2021
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covid-19
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soprano design
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communication
Australia and New Zealand plan to use mobile messaging to drive their COVID-19 vaccination campaigns and build citizen trust in the process.
Soprano Design sets its sights on AU govt agencies
Wed, 10th Feb 2021
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government
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mental health
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soprano design
Soprano Design’s ‘whole of government solution’ will be available for Australian government agencies to use for messaging and communications.
Soprano Design acquires competitor Silverstreet to grow CPaaS footprint
Fri, 18th Dec 2020
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paas
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digital transformation
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iaas
Soprano Design has acquired Silverstreet, solidifying its position as a top global communications platform as a service (CPaaS) provider.
Retailers need to embrace marketing technology for the weirdest Black Friday ever
Thu, 3rd Sep 2020
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open source
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retail spending
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retail technologies
COVID-19 has changed the retail landscape, forcing stores to adapt. As the holiday season approaches, retailers must invest in digital marketing to stand out.
Vodafone renews partnership with Soprano for enterprise SMS
Thu, 21st May 2020
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partner programmes
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vodafone
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sms
Since Soprano and Vodafone began working together in 2016, demand for cloud-based mobile messaging services has continued to surge.
Soprano Design sees high demand for enterprise messaging apps
Thu, 7th May 2020
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uc
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web development
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development
Soprano Design's messaging in high demand as firms pivot to remote work.
Soprano Design updates enterprise messaging platform
Mon, 20th Apr 2020
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sms
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messaging
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soprano design
Soprano Design enhances Soprano Connect platform with new RCS features for improved business comms.
How to keep your customers engaged when introducing an integrated app strategy
Wed, 18th Mar 2020
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digital marketing
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social media
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mobile apps
80% now check phones pre-bed; enterprises shift to authentically engage customers via CPaaS markets.
2020 Prediction: The rise of meaningful communication
Fri, 13th Dec 2019
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contact centre
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outsourcing
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martech
Influential technologies in 2020 include the evolution of bots, real-time engagement, cybersecurity, AI sales, trust, and 5G.
How SMS became the trusted mode of customer communications
Thu, 31st Oct 2019
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endpoint protection
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it in healthcare
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edr
About 90 percent of text messages are read within three minutes of receipt and we’re seven times more likely to respond to a text than an email.
Soprano Design to launch new digital and social channels
Wed, 9th Oct 2019
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sms
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messaging
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soprano design
Soprano Design launches Soprano Connect, melding enterprise with social messaging, as CPaaS demand soars.
Mobile technology key to improving patient-provider relationships – Soprano
Mon, 23rd Sep 2019
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mobility
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digital transformation
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it in healthcare
Hospitals investing in mobile technologies are experiencing better patient engagement, improved productivity and administrative efficiencies.
Soprano announces a partnership with Smart Communications
Thu, 14th Mar 2019
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uc
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soprano design
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banking
Soprano Design partners with Smart Comms for Philippine market entry, enhancing SMS services for enterprises.
To speed up crisis response - just get texting, says Soprano
Tue, 4th Apr 2017
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cloud services
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dr
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sms
Australian software design firm, Soprano Design, has added its crisis management tool, RapidAlert, to the Mobile Enterprise Messaging Suite (MEMS).