Customer Centricity stories
Promapp's integration with SharePoint and Microsoft Dynamics will eventually support the sharing of processes to external suppliers.
Asian firms eye innovation to boost loyalty, yet costs and talent gaps stall the tech uptake despite AI's allure, reports Salesforce study.
Qualtrics has enhanced its customer experience management platform to help companies improve their CX programs and drive customer satisfaction.
Software AG's Digital Business Platform is aiding customer traction and partner expansion in digital transformation.
Melbourne IT has signed a three year deal with HCL Technologies to implement its global Integrated Web Services IT integration project.
