About Donovan
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Stories by Donovan - Page 8
Can, er, Alicia Keys restore BlackBerry to profitability?
Mon, 4th Feb 2013
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blackberry
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technology gifts
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retail
Alicia Keys aims to revive BlackBerry's fortunes as its new Global Creative Director, banking on star power to challenge tech giants.
CIO? You need to get radical, dude
Mon, 4th Feb 2013
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supply chain
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itsm
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servicenow
CIOs urged to shake up IT service management with tools that are not just practical but fun, says ServiceNow's Fred Luddy.
The futility of RIANZ
Fri, 1st Feb 2013
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rianz
RIANZ's £250k battle yields a mere £600 fine, highlighting the failure of its outdated business model in the digital age. Time for change.
Oo look! Microsoft mobile strategy might not be stillborn after all.
Tue, 29th Jan 2013
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microsoft
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apps
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ibm
Microsoft's mobile strategy gains unexpected support, with research showing IT execs see them as a market leader in mobile enterprise solutions.
Despite BB10, more red ink for RIM?
Tue, 29th Jan 2013
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blackberry
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ovum
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rim
RIM struggles despite BB10 launch, with Ovum predicting no turnaround for the tech company amid tough market competition.
Enough BYOD; now it's bring your own app
Wed, 23rd Jan 2013
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data analytics
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martech
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planning
Wave goodbye to BYOD; it's the era of bring your own app, a shift fuelling productivity and personalisation in the workplace, says EMC's CTO.
MEGA: Slow
Tue, 22nd Jan 2013
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mega
I decided to sign up for Kim Dotcom's Mega service to see what the fuss is all about. So far the best word to describe it is…slow.
Printing in the digital age
Thu, 10th Jan 2013
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document management
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ecm
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martech
In today's rapidly evolving technology landscape a number of trends in printing and document management are becoming ever more important.
Printing – the balance sheet blind spot
Wed, 9th Jan 2013
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document management
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ecm
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martech
Most business managers don't realise the impact printers and copiers have on their balance sheet and their operational expenses.
Employees putting security at risk?
Wed, 9th Jan 2013
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byod
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social media
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mobility
Most businesses go to great lengths and invest heavily in ensuring that confidential documentation and information is protected, both physically and online.
Getting bang for contact centre buck
Tue, 8th Jan 2013
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crm
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uc
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martech
Innovation should be driven by the ability to demonstrate gains in productivity, delivering improved service and satisfying customer interactions.
Data centres: Powering your digital life
Mon, 7th Jan 2013
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virtualisation
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dr
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hyperscale
Behind every click and swipe, data centres essential for startups to global firms alike, ensure reliability and innovation in the digital age.
Apply rigour to printing
Mon, 7th Jan 2013
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document management
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ecm
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martech
Businesses applying rigorous strategies to manage printing could cut costs by up to 35%, revolutionising office efficiency and sustainability.
Securing business in the information age
Thu, 3rd Jan 2013
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wireless networks
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byod
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cloud services
Security is perhaps never so high in the public conscience as it is today, thanks largely to the high-profile blunders by several government agencies.
ERP vendor gives open source software a boost
Thu, 3rd Jan 2013
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open source
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erp
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linux
ERP vendor Infor announces that its products are available on Red Hat's Enterprise Linux and JBoss middleware.
Accelerating the journey to the cloud
Thu, 3rd Jan 2013
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virtualisation
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iaas
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microsoft
NZ firms embrace hybrid cloud solutions, driven by Windows Server 2012, for scalability and cost efficiency amidst tight budgets.
Crafting your BYOD policy
Thu, 27th Dec 2012
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document management
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ecm
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martech
Imagine a situation where a third-party knows exactly what information concerning your business is on your employee's iPad, but you do not.
At scale: doing business in the cloud
Wed, 26th Dec 2012
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data analytics
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martech
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supply chain
Tait Communications, leading in radio tech since 1969, hails cloud migration for business resilience post-Canterbury quakes.
Contact centres: Room for innovation
Wed, 26th Dec 2012
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crm
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uc
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martech
Contact centres are spoilt for choice in terms of their ability to add more channels and more convenience to the customers they serve.
New country manager for CommVault
Tue, 4th Dec 2012
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iaas
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commvault
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partners
Cory Grant steps in as CommVault New Zealand's new country manager, bringing a rich tech background and a knack for data storage solutions.