The Ultimate Guide to Customer Data Platforms
2025 edition
Overview
Also known as CDP.
Nowadays, every business must have information and data about their customers for better business results. In order to manage this in large volumes, Customer Data Platforms are both great analytical devices and powerful marketing tools.
CDPs are databases that can store and centralise first, second and third-party data. Data collected comes from the customers and is divided into several sources. CDP can collect primary data, interaction data and behavioural data.
Analyst reports

Gartner on CDP & Digital Transformation
Informatica unveils AI Agent Engineering for data manag...
Last week

Gartner on CDP & MarTech
Optimizely unveils enhanced Opal AI to boost marketing ...
This month

Frost & Sullivan on CDP & UC
RingCentral unveils flexible pay-per-organiser model fo...
This month

Gartner on CDP & SaaS
Neo4j launches serverless graph analytics platform for ...
This month

Forrester Research on CDP & MarTech
Further unveils AI-powered platform to centralise GMP d...
Last month
Expert columns

By Sangeeta Mudnal of Glu
Are you ready for the conversational commerce revolutio...
Yesterday

By Richard Knott of InfoSum
From compliance to campaigns: Data collaboration as Fin...
Yesterday

By Nicole Buisson of Lightspeed
Venues are predicting major growth in 2025 - here’s the...
Last month

By Billy Loizou of Amperity
Achieve True Personalisation with AI-Powered Customer D...
Last month

By Sarah Jarvis of Eagle Eye Solutions
Why we need to be all-in on Personalisation
Last month
Interviews

Discussing Digital Transformation
Exclusive: Chad Gates on how Pronto Software is embraci...
Last week

Discussing Big Data
How the Orlando Magic are reinventing fandom with data ...
This month

Discussing Hybrid Cloud
Exclusive: Abhas Ricky on how Cloudera is powering the ...
Last month

Discussing Digital Marketing
Exclusive: How Constant Contact is empowering small bus...
Thu, 20th Feb 2025

Discussing Collaboration
Titan of Tech - Scott Ward of Customer Science Group
Tue, 10th Dec 2024
More expert columns

By Twilio
Creating a lead generation flywheel with AI and data at...
Last month

By Nicola Kinsella of Fluent Commerce
Transforming retail; What to consider before deploying ...
Mon, 24th Mar 2025

By Donovan Jackson
Adobe Summit 2025: Creativity for all as Shantanu Naray...
Mon, 24th Mar 2025

By Fiona Stevens of LoyaltyLion
Technology lets us personalise everything – so let’s st...
Thu, 6th Mar 2025

By Shermaine Wong of Cult Creative
Leveraging Data to Drive Creativity in Marketing
Mon, 3rd Mar 2025

By Christopher Connolly of Twilio
Unlocking the power of speech to humanise AI-driven cus...
Mon, 10th Feb 2025
Top players
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