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Telephony Stories - Page 4

Kiwi Stories

Telephony stories

NZ Police extend Dimension Data partnership
Dimension Data

NZ Police extend Dimension Data partnership

The extended partnership builds on the work Dimension Data is already doing with NZ Police across networking and other key programmes of work.

By Shannon Williams • 2 min read • Wed, 2nd Nov 2016
Pros and cons of moving your telephony to the cloud
Cloud Services

Pros and cons of moving your telephony to the cloud

Every vendor will talk about the flexibility of their systems; most, however, do not provide truly customised services.

By Staff Writer • 3 min read • Tue, 21st Oct 2014

Global Stories

Telephony stories

Interactive Intelligence releases communications software in NZ
Unified Communications

Interactive Intelligence releases communications software in NZ

Interactive Intelligence has released its latest customer engagement, unified communications and collaboration cloud services to the ANZ region.

By Catherine Knowles • 2 min read • Wed, 1st Jul 2015
Toshiba's UC solution wins big
Telephony

Toshiba's UC solution wins big

Toshiba's UCedge unified communications solution has won a 2015 Unified Communications Product of the Year Award from TMC.

By Catherine Knowles • 2 min read • Thu, 16th Apr 2015
VoIP: On the rise
Unified Communications

VoIP: On the rise

Voice Over Internet Protocol (VoIP) is becoming an increasingly popular choice and is undeniably on the rise in the enterprise and SME space.

By Catherine Knowles • 2 min read • Wed, 25th Feb 2015
Introducing... VoIPwatch NZ
Unified Communications

Introducing... VoIPwatch NZ

Our aim is to be the grand central station of VoIP news, bringing together industry, implementers and end users together in one spot.

By Shannon Williams • 2 min read • Wed, 25th Feb 2015
FMG ditches Avaya, chooses Interactive Intelligence
Unified Communications

FMG ditches Avaya, chooses Interactive Intelligence

FMG swaps Avaya for Interactive Intelligence to enhance NZ rural insurance service with innovative multi-channel communication.

By Catherine Knowles • 3 min read • Thu, 5th Feb 2015
Double your ROI on unified comms
Unified Communications

Double your ROI on unified comms

Companies investing in unified communications solutions report a tremendous return on investment for their efforts.

By Staff Writer • 3 min read • Tue, 21st Oct 2014
What is Lync's role in corporate telephony?
Microsoft

What is Lync's role in corporate telephony?

Maria Martinez-Torres of Microsoft NZ champions Lync as the future of corporate telephony, highlighting its comprehensive communication solutions.

By Staff Writer • 3 min read • Tue, 21st Oct 2014
Customer experience key to preventing churn
Customer Relationship Management

Customer experience key to preventing churn

Dean Hodgson of Zeacom stresses enhancing customer experience in contact centres as essential for reducing churn, with swift problem resolution.

By Staff Writer • 3 min read • Tue, 21st Oct 2014
The ever-expanding growth of VoIP
Unified Communications

The ever-expanding growth of VoIP

Cloud is a fashionable buzz word at the moment, regularly thrown round by anyone who's got two cents to put in on upcoming IT trends.

By Staff Writer • 3 min read • Tue, 21st Oct 2014
Cloud change coming to business telephony
Unified Communications

Cloud change coming to business telephony

Enterprises are shifting from traditional telephony to cloud-based solutions, sparking interest in the New Zealand market.

By Heather Wright • 7 min read • Tue, 14th Oct 2014
Kiwis keeping pace with global ICT development
Unified Communications

Kiwis keeping pace with global ICT development

New Zealand climbs to 17th in ICT Development Index, surpassing Australia, but faces high costs in fixed telephony and broadband services.

By Staff Writer • 2 min read • Mon, 15th Oct 2012
Video's killing the telephony star… but how's your network health!
Digital Entertainment

Video's killing the telephony star… but how's your network health!

As video communication surges, network health faces new challenges. A SolarWinds survey shows 89% of networks integrate video, pushing admins to adapt rapidly.

By Staff Writer • 3 min read • Fri, 2nd Mar 2012
Top UC trends
Unified Communications

Top UC trends

Here are some of the trends identified by the New Zealand Unified Communications Market Report 2011 from Frost & Sullivan:.

By Staff Writer • 2 min read • Sat, 1st Oct 2011
VOIP on the business scene
Unified Communications

VOIP on the business scene

VoIP revolutionises business telecoms, ditching traditional phone lines for internet calls, boosting quality and slashing costs.

By Staff Writer • 6 min read • Thu, 1st Sep 2011

Stories from Other Regions

Telephony stories

Brennan IT solution wins superannuation industry award
Unified Communications

Brennan IT solution wins superannuation industry award

An IT solution by Brennan IT and Local Government Super has won an Excellence award from the Australian Institute of Superannuation Trustees.

By Heather Wright • 2 min read • Wed, 2nd Mar 2016