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Technology news for New Zealand's largest enterprises

8x8 news stories - Page 2

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Remote Working
The limitations of Microsoft Teams telephony - and the solution
With lockdowns returning on both sides of the Tasman, the need to integrate a quality telephony solution with Teams is greater than ever. 8x8’s Voice for Microsoft Teams is the answer for any organisation coming to the realisation that Teams’ voice capabilities just aren’t enough.
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Remote Working
Video: 10 Minute IT Jams - Who is 8x8?
In this interview, we speak with 8x8 regional manager for New Zealand Deane Jessep. 8x8 is a provider of integrated cloud phone, meeting, collaboration and contact centre as a service solutions, and has a global network with offices all over the world. 
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Partner Programme
8x8 expands partner program to A/NZ
The 8x8 Open Channel Program brings all the company’s channel efforts under one enhanced partner program.
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Unified Communications
Aryaka and 8x8 partner for UC over SD-WAN
The expanded agreement will enable organisations to enhance cloud communications performance across the WAN for improved experience.
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Contact Centre
Rising to the contact centre security challenge in the era of COVID-19
Cloud based contact centres have enabled Australian organisations to keep on working through the coronavirus pandemic but, in a climate of heightened risk, ensuring the security of your solutions and customer data is a critical imperative.
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Microsoft Teams
8x8 brings enterprise telephony to Microsoft Teams
“We are dedicated to ensuring organisations meet their work-from-anywhere directives to increase responsiveness and resilience, while allowing employees to stay productive and effective in a mobile first world."
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Unified Communications
8x8 ditches AWS for Oracle for video
The UC platform provider cites “substantial performance enhancements” and a reduction in costs at hyperscale as reasons for the move.
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Remote Working
Business as usual during COVID-19 for Aus company SafetyCulture
SafetyCulture, Australian workplace safety and operations software company, has transitioned its staff to remote working utilising 8x8 cloud communications platform.
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Unified Communications
8x8 announces full integration with Jabra headsets
Users can answer, mute and disconnect calls directly from their Jabra headsets with no further actions required in 8x8 applications.
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Remote Working
8x8 announces new video conferencing tool with emphasis on security
"Video MeetingsPro, powered by Jitsi open source technology, is designed from the ground up with security and privacy in mind so organisations can use them to conduct confidential business meetings."
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Remote Working
8x8 video conference usage up 1000%
The research found people are adopting video conferencing technology with "unprecedented velocity".
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Business Continuity
8x8 partners with EIMS to build remote working solutions
As the world mobilises workforces to work from home, new solutions have risen to accomodate such a rapid and unprecedented shift.
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Unified Communications
Datacom extends UC portfolio through 8x8 partnership
Datacom will offer 8x8’s platform alongside other UC vendors, particularly as the market towards Unified Communications as-a-Service (UCaaS) solutions.
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Customer experience
Why creating an eco-system of interconnected apps can make your business stronger
​​​​​​​If you’re not growing and nurturing an ecosystem of apps you could be missing out on the opportunity to boost your business by improving customer engagement and experience.
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Unified Communications
8x8 names three new global execs
New chief marketing officer, chief customer officer, and head of commercial sales to continue expansion.e
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SD-WAN
Why SD-WAN and cloud make a powerful combination
SD-WAN deployment, in conjunction with a move to the cloud, can result in enhanced quality of service, reliability and monitoring for mission-critical applications.
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Logistics
Why supply chain companies should adopt cloud-based communications
Here are 8x8’s five reasons cloud-based communications applications will improve productivity and support growth for Australian transport and logistics businesses.
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Unified Communications
8x8, Poly and ScanSource join forces for cloud UC
The joint programme, CloudFuel, will help organisations move to cloud technology for unified communications, collaboration and contact centre.
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Productivity
Lack of access to information affecting Australian productivity
"Organisations are getting more complex with people often spread across many locations and time zones, making it harder for teams to collaborate, share, and learn from each other."
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SaaS
8x8 wins Cloud/SaaS Gold in Golden Bridge Awards
It also received Silver in the Unified Communications (Service) Innovations category in the 2019 11th annual awards.
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Unified Communications
Why embracing cloud-based communication applications can give retailers a boost – 8x8
For the Australian retail sector, finding ways to cut costs and improve productivity has never been more important.
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Contact Centre
8x8 appoints channel partner to cover WA, SA
Scope Logic will take the role of providing 8x8’s voice, chat and contact centre solutions across Western and Southern Australia.
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Unified Communications
8x8 opens A/NZ support centre, expands through acquisition
8x8 has APAC in its sights as it opens a Sydney support centre for A/NZ and acquires a Singaporean Comms-Platform-aaS provider.
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Contact Centre
Contact centre market to see 14.6% CAGR over next five years
The rise in omnichannel communication will be a large contributor to this growth, says Fortune Business Insights.